Jaret & Joe's Automotive

Oct 30th, 2021

Service was done in a timely manner and customer service was very good
Oct 6th, 2021

Thank you Jaret and Joe's 😊❤❤❤
Sep 3rd, 2021

Aug 23rd, 2021

When I first called Deb was very nice, understanding & helpful. She told me the guys were at lunch, but would be back soon to better answer my questions. No problem. I missed her return call a couple hours later, but quickly returned it. Deb quickly relaid the information she was given, letting me also know that the guy that does my type of repair (Mark) wouldn't be in until the next day. Yet, I still had a few more questions. She told me she didn't know the answers, would either call me back shortly or one of the guys there would, because she needed to get back to another call on another line. No biggie, I'm thinking. Totally understand what's she's got going on. Besides, there's still time before they close to return my call.......... Nope. Nothing. I was not expecting that. After all they had been highly recommended by someone I trust in their opinions. I did call then back a little after closing thinking that if they were so busy before, then maybe they were still there and someone could answer my questions. Nope. I did leave a message though, expressing my disappointment in not hearing back from anyone who could answer my questions and to please have one of the guys give me a call so I can figure this out fully. I received a message the next morning, with Deb telling me the exact same thing she had the day before. Nothing new to answer any questions. Nothing about being able to discuss then with one of the guys. Nothing even about one of the guys calling me shortly to answer my questions. Meanwhile, I find the number to a different automotive repair place here in Suncrest, and give them a call. Spoke to the owner/operator, had all my questions answered on the spot, even got a WAY BETTER price for the work I need done! It was ⅓ of their price. He even had it done in a little over 3 hours. Sorry Jeret & Joe. This lady can't recommend you at this point. Better luck next time. Now the front desk lady, Deb, on the other hand.... She was great. Always nice, and trying to do her best with what she was given. I'd give her a f our star rating! ⭐⭐⭐⭐
Sep 5th, 2021