Glass Works of South Sound

They definitely care about their customers I was in and out in 30 minutes to fix a rock chip and they only charged me $40 and on top of that they smoothed over an old messy chip that was already filled not by them for free to make it a lot less noticeable the chip they filled is near invisible now I'd definitely come back they made an inconvenience on the road almost stress free
Mar 27th, 2024

You can tell a lot about a company by how they treat their customers. Even more when youre NOT a customer. To be clear, I havent hired Glass Works myself. In fact, my intro to them wasnt what Id call a fun situation. One of their drivers accidentally hit our kids basketball hoop driving down the street (they are too narrow, tbh), and it knocked the hoop to the ground and damaged it beyond repair. The driver promptly stopped and came back. He couldve easily driven off and I might not have figured out who did it, but he did the right thing and came back to assess damage and talk to me. I got the companys info, called and left a message for owner, and let them know the situation. George asked that I send him the info on the hoop, and lo and behold, three days later a brand new replacement showed up on our doorstep. I cant tell you how much of an impression this left on me, having been treated poorly and brushed off by companies in the past when they dont make things right. From now on, George and his team have earned my glass business because of this one proper act on his and his employees behalf. They do right by their customers, and thats the kind of business I want to work with.
Mar 24th, 2024

I have worked with Glass Works of South Sound for years now. They have done everything from highly custom shower glass enclosures to vehicle windshield replacement and just about everything in between for us. As general contractor I have worked with many other glass companies but nobody beats the service, skill and integrity of this company. They show up on-time, communicate effectively and always offer a fair and honest price for their services. Call them today, you won't regret it!
Mar 8th, 2024

Very honest guy and friendly too. Turns out car windshield rock chip didn't to be repaired. I'll go back when I get a repairable windshield ding!!
Nov 12th, 2023

The best customer service you could ask for, I got a pretty bad rock chip I knew needed fixed right away on my way from Roy to Spanaway and No one in this area could get me in for weeks. When I called he told me to just come right in .. I had my Toddler and 5 month old with me and He even helped with my babies getting into the shop and had my repair done and Us on our way quickly.. He was so enjoyable to visit with and extremely welcoming to my kids.. 10 stars I wasnt out to get a big rock chip today but Im glad to have met a new friend and we will know exactly where to go next time. Highly recommend!! Service: Auto windshield repair
Nov 6th, 2023