Bed & Breakfast On Broadway

Aug 19th, 2016

Honestly, the worst B&B/hotel experience I've ever had. We arrived not to a hello or even how are you. We were greeted with a look of terror, like we were going to rob the place. The owner kept asking for our name and reservation number. After I asked if something was wrong and mentioned that he had t even greeted us, he said he was nervous. I asked if there was a problem and he scurried off to the kitchen. Then, another owner came out after the first verified that we did in fact have a reservation (he didn't believe us) and kept demanding our reservation number. I finally had enough and told them that they were being rude and that usually B&B owners greet guests with a hello and that they were not being very gracious hosts. The second owner said "well, you haven't paid, so you don't have to stay here." So we didn't. Honestly, these two men were the most awkward and unfriendly people I've met in any sort of customer service role. I highly encourage you to stay somewhere else.
Mar 20th, 2016

Dec 20th, 2014

Wonderful property, great location, nicely decorated and comfortable rooms, attentive hosts and a first rate breakfast. Highly recommended!
Nov 1st, 2011