Chroma Salon - Wallingford

Feb 24th, 2022

Great experience!! Been struggling to find a salon who does a good job with blonde hair. Anna did an awesome job with cut and color! Ill be back!
Sep 20th, 2021

Jun 11th, 2021

Great service, been going there for nine years, never a bad experience.
May 20th, 2021

I thought long and hard about writing this review, but decided to write it to share my experience in hopes that it can help someone else make a good decision for themselves. I hadn't had my hair colored in 3 years, but decided to treat myself for my birthday. I decided to opt for a balayage and a simple cut. I wanted to make sure it looked great, so I decided to go with their most expensive, Level 5 "elite" stylist, Tara, to ensure the best results. For an elite stylist, the balayage was $220. On top of that, I was charged for a "tone with service" for $37. I then paid $87 what should have been extremely simple haircut. All in all, I paid $344 plus tip for my hair to be ruined with terrible streaky yellow highlights and home-made face framed bangs. There was nothing about anything that she did that was good. I expressed some concern to the stylist about the color and she told me to go home, wait it out for a week, and put some makeup on to see how it would look then. I found this to be pretty offensive but I was embarrassed to admit that I was wearing my make up the way I always wear it. I called the salon a week later and they did agree to give me a refund for the color services, which totaled $257 (I should have asked for a haircut refund too because the face frame that she did was honestly terrible and not blended at all), but now I am left with terribly placed yellow highlights that I am going to have to go elsewhere to have fixed. I wasn't going to have them fix it, because A.) I was already so upset I never wanted to go in there again and B.) the only thing they could do to fix it is dump an all over color over it, which then I would have paid $340 plus tip for my hair to look the same as when I walked in plus the additional maintenance now needed to keep dying it when the color over the bleach washes out. Please see the attached photo. This does not look like the work of an "elite" stylist and this is not the balayage technique at all. The color is going all the way up to the scalp in the front and then on the sides she started the color farther down. It looks like a yellow mess and I am embarrassed to have my hair pulled back at all because you can really see how streaky it is. I can't speak for the other stylists at this salon, but I would not recommend going to Tara for anything. I gave the salon a 2 instead of a 1 because they did refund my money for the color (doesn't help that I am still left with a mess though). Service: Hair coloring
Mar 20th, 2021