United Bank

I had a good and positive experience on 3/19/2024 with staff members whose initials are T.K. and the branch manager Ms. R. I had an issue that they both resolved with me due to an error that occurred from an outside vendor. They both were able to help me get this issue resolved in a timely manner before the end of the day and because of that, I am grateful and am glad to be banking with this company. Also, anytime I have an issue, they handle it promptly and in a professional manner.
Mar 13th, 2024

I always have an issue if it is not my online banking not working it is my card declining for no explanation because they have no one after hours that can help you which is absurd to me that is pretty serious and if you are traveling you should be able to talk to someone 24 hours a day if your card is declining for no good reason over it
Jan 11th, 2024

Good place to bank
Sep 11th, 2023

United bank is a joke. My husband and I got a loan through them for our car. I take care of all the bills and pay everything. The car was in my husbands name , but he called up and gave authorization for them to talk to his wife. Well yesterday they were more then happy to talk to me when I paid 27,075.57 to pay off my car . Since I had to do 2 transactions due to their system allowing only $25000 per transaction. I was told by the rep to call back to make sure it was applied correctly and account closed. So I call back today and the woman will not tell me anything and says we need to speak to your husband. I said he called prior and gave authorization for me to speak on the account. She puts me on hold and then says we'll you were given wrong information. I said I literally called yesterday and also paid over $27000 and now you won't speak to me . So my husband is at work and now has to call to deal with this . This literally makes no sense at all . Horrible customer service each time I have had to call . I will never use them again for any loans or bank with them
Aug 11th, 2023

We miss you Gary
Jun 19th, 2023