Mequon Dental Group

Jul 29th, 2022

As someone who is always a little apprehensive of going to cleanings due to never feeling like I floss enough, I can say that Dr. Below and the team not only delivered amazing care, but always provided me with reassurance and the education I needed. I absolutely will be returning!
Jul 7th, 2022

Ive been a patient with Mequon Dental for years. Im EXTREMELY disappointed in the way I was handled. I went in for a normal cleaning which Ive done twice a year for YEARS now.So I know the procedures and steps the dental hygienist takes with each cleaning. This visit, they scheduled my cleaning with a TEMP dental hygienist. She didnt follow any of the normal procedures, I had to continue to ask for the saliva ejector, she barely spent anytime brushing and flossing and the cleaning had to be every bit of 20 seconds lol.well thats at least what it seemed like. I could just tell she didnt take pride in her work, it was rushed and wasnt the quality Im used too. She didnt take her time to really clean and get the plaque in front or in-between my teeth. Once I was able to look at my teeth, I still noticed plaque built up and asked her to go over those areas with the excavator dental toolsShe went over those areas quickly and I noticed some off in the areas and asked her to scrap once moreshe did and the plaque came offthe results werent quality like Ive ALWAYS gotten from Mequon Dental. So Extremely Disappointed, I connect with Susan. She immediately states that I have two cleanings per year which confused me because.why would I need to use my second cleaning for this visit??? A temporary hygienist was hired on that didnt provide quality work. I informed Susan my current insurance was ending May 31,2022 due to new employment so if I did have to pay for ANOTHER cleaning due to the horrible quality they would need to get me in ASAP. I express my concerns and that I wasnt satisfied. I informed her that I wanted another cleaning by a more professional experienced hygienist who can provide me with quality service. Susan stated she would connect with me after she talks things over with her office manger. My appointment was on May 3rd, 2022. Weeks and weeks go by no contact at all from Mequon Dental. I call the office May 24th, 2022 to connect with Susan. She still has to have a conversation with her office manager.meaning to me that she never took my concerns to the office manager in the first place. Long story short Mequon Dentals only option was for Dr. Below to examine the work and well go from therewhich was fine but they didnt have any availability whatsoever. They shouldve stayed late, called in another hygienist anything to accommodate me for this inconvenience and heart breaking experience. I never got my quality cleaning I paid for instead I feel ripped off. They got my money but didnt provide the quality service I paid for. Very disappointed in the way this was handled. I cant believe this experience
Jul 7th, 2022

This was my first time at Mequon Group and it was the most thorough and painless cleaning I have ever had in my 88 years and the exam was the most thorough. Everything was very professional.
Jul 28th, 2021

After returning to the Milwaukee area, I was in search of a new dentist and am glad to have found a new home at Mequon Dental Group. From check-in to check-out, the experience was smooth, thorough, and professional. My dentist, Dr. Below, spent the time to address all of my concerns and she and Joey did an excellent job on my teeth. Highly recommend!
Jul 18th, 2021