Courtyard by Marriott Madison West/Middleton

R Strasser _{on Google}

Mar 25th, 2024

Great hotel with friendly desk staff and quality rooms Easy checkin process and late evening desk clerk very friendly and pleasant for that time of night. Great stay

Jess Kropp _{on Google}

Mar 3rd, 2024

We had a good stay. The only problem was that we chose the hotel for our kids to enjoy the pool on our visit to Madison and the pool temperature was very cold. The hot tub was out of service (which we didnt mind about) but the pool temperature was in the low 70s and it felt very cold. We didnt ask for any accommodations to be made for us but Im sure there was something we could have asked for because there was virtually no one in the pool area when our kids enjoyed the minimal play time they did in the shallow end of the pool. That was very disappointing. Overall we had fun though and everything else went well. We enjoyed the (non-complimentary) breakfast too!

Brigitte Seim _{on Google}

Feb 25th, 2024

First, the good! This is a newly built hotel in a great location. The front desk and housekeeping service was generally excellent (more on why I gave that category only 4 stars below). And one standout wonderful thing about the hotel is the breakfast. You have to pay a la carte for everything, but they have great espresso drinks, nuanced food items (avocado toast with sun-dried tomato and arugula and honey drizzle!), and the prices are reasonable. We overall had a great stay there!
The two downsides of the hotel were: 1) The walls are thin. There were louder guests next to our room and we could hear almost all of their conversation. Thankfully, when I went and knocked on their door, they kept it down. But still, we could hear a LOT! 2) The hot tub was out of service when we were there and the pool, while technically operational, was also "broken" in the sense that the heater was malfunctioning and it was 12 whole degrees colder than it should be (according to the front desk staff). The staff were incredibly gracious and proactive in trying to fix the problem, and we were offered an alternative at check in (to go across the highway to use the Residence Inn pool and hot tub). So there is nothing I wish had been done differently. But still, this was extremely disappointing because I shopped around for a kid-friendly pool setup for our 5-year-old daughter, and there were a LOT of other hotels in the area with compelling pools, and then I chose the ONE place where the pool actually was not usable!
Nearby activities: The National Mustard Museum (free! with a tasting bar!) is absolutely worth a visit!