Kinex Medical Company LLC

scummy place that staffs with nasty people specializing in being not helpful or polite. a lousy experience buying overpriced items (elsewhere much cheaper) and you can buy some cheap junk jewelry as you leave. who sells junk jewelry in a medical supply and appliances facilty?
Jan 12th, 2022

It was a fair trade! 🤙
Jan 4th, 2022

My daughter had knee surgery. Ice machine was fantastic as it did not require any ice or water! However, the billing is a joke! We had met our entire deductible for the year. The company charged out insurance company/us a total of $3655 to RENT the machine for approximately 7 weeks! We were told that we owed $972.76 because the company coded it to the insurance co as "over the counter". Called the company left a message and 3 weeks later no call back - called them again - they tell me that it was not coded as over the counter. Then they tell me that they discounted the remaining balance to $100. Doesn't make any sense! If you are going to rent their equipment I would be cautious of their billing!
Jan 3rd, 2022

Worst company EVER! The customer service reps are nonchalant and unknowledgeable and the company takes FOREVER to get you your medical equipment. I had surgery over a month ago that requires me to wear a brace that I STILL HAVE NOT RECEIVED. By the time I get it, I won't need it anymore. I'm going to see if my doctor can go through a more reliable professional company because the wait time is ridiculous.
Dec 25th, 2021

Terrible customer service and billing fiascos
Dec 16th, 2021