Arizona Credit Union

Bad customer service!!

Ive gone here since I moved to AZ in 2013; it was called Deer Valley Credit Union then. I love the staff. They have always been sweet to me. :)

Great service every time I come in You guys rock !! So glad I switched to MACU from the big corporate bank Thank You for your service to the customer

Knowledgeable and friendly customer service.

Awful bank. Awful service. The bank I was with was a million times better and more effective/efficient before you guys bought them out and downgraded every bashas associa ... more

Car loan lien release process was frustrating.

Best credit union/bank experiences that Ive ever hadAlways quick on the job, friendly and very professional.

I had a very friendly, informative, and easy going experience getting what I needed done with Alondra.

Gladly share my review! My favorite place to do my banking, I feel like Im going to visit a family member, all of the staff with their smiley face and professionalism jus ... more

They have great costumer service GREAT PEOPLE but LETICIA was a bit PASSIVE AGGRESSIVE tords me the elderly would raise her voice at me as if I didn't hear her and wouldn ... more

Wife went with son to cash his US SAVINGS BONDS. They were told that SUNWEST FEDERAL CREDIT UNION no longer accepts savings bonds. By definition US BONDS are still legal ... more

They need to fix their phone system.. after the recording .keeps hanging up on callers

Professional staff...

No matter which branch I go into, I have never had a bad experience.

Landings made my 1st time buying a car from a private owner very seamless and easy! Got me pre approved quickly! The ladies worked quickly to get me quotes for the cars I ... more

Friendly & courteous towards my financial questions & needs. Time was generous to address my banking experience!

The staff at the Surprise branch is amazing. Very good customer service, friendly, helpful and they give good sound financial options to choose from. I've never had a bad ... more

David Guthartz and Alexx Astorga were a BIG help! My mother went to this Desert financial location, because she was misinformed by A Desert financial at another location. ... more

The young man who took care of me was polite and professional.

This company is awesome would recommend them to anyone.

I stopped by this branch on 1/27/2023. I was greeted warmly and saw a teller right away. While at the tellers location, I mentioned that I also had to see someone to ver ... more

My experience at Landings bank was A+ everyone is extremely helpful always. I highly recommend this bank.

Omygod, I am switching back to a regular bank that isn't a credit union!!! Ridiculous... Smh

ATM gives $50 & $20s.

Everyone here is super, and thank goodness the east valley has a branch. -member since 76 :)

Cindy was great! She took her time explaining different options for my particular financial situation, and ensured I completely understood the benefits! Bright smile, and ... more

Always attentive!

Member for over 40 years. Great place to save your money!

I will NOT step foot in this business EVER AGAIN! If you are a person who has disabilities as I do, this is not the bank for you. I have Autism, I have trouble communicat ... more

Very helpful with adding a POA to my account. Katina was cordial and knowledgeable.

Awesome bank!

Conveniently located in Paseo Village Shopping center, West of Walgreens, South of Starbucks, TruWest Credit Union has a covered drive through. The employees are friendly ... more

The system are always down when I need statements. And customer service at the door does not know how to help most of the time.

My wife and I are new to the area and Sonia made us feel like we were very welcome to be here. Excellent customer service and very professional.

Service is too slow, even when nobody is in the lobby. Youll wait over an hour just to get a check. Go to any other location. Its worth it.

Awful awful bank. Over 15 minutes of waiting every time you call, no matter what. The services they offer are a joke. Remote check deposit doesn't work. The reps will ... more

Worst customer service I’ve ever received in my life. In person bullying, discrimination, and then manually turning off features to my account as retaliation for my bei ... more

Great and friendly banking experience. Shavone really took great care of us!

Moved from Wisconsin December 15, open a checking account and savings in late February putting 1000.00 in savings and 300.00 in checking. We went back to Wisconsin early ... more

Arizona Financial is an amazing bank to bank with. They are quite informative and they are experts at what they do. Walter is a great banker with alot of knowledge. Also ... more

Easy parking to get in and out. Employees are friendly and knowledgeable. Clean inside and out

See for yourself

Love it!!!!

If I could give zero stars I would. If you want to business with a terrible organization look no further. Especially a branch ran by Alex (Branch Manager) and Brittney Mo ... more

Thank you!!

I open an account today with Gabe Chacon. It went very easy & smoothly as it could. Thank you Gabe for everything!

This is ridiculous I put money in there says its not in there random money goes into my account then takes out I always have to use my dads card because my card never wor ... more

I think they finally got rid of the stupid plastic dividers here. It must have been so subtle they it didn't register fully at a conscious level since I'm not 100% about ... more

I prefer credit unions to banks (although a few, smaller banks are very like credit unions). This CU is huge. I've been to AFCU offices in Arizona, Idaho and Utah, and ... more