Prescott, AZ Heating & Air

Positive: Professionalism, Punctuality, Responsiveness, Value Service: A/C system maintenance

Prescott Valley Heating and Cooling is bankrupt. So much for our warranty.

Had Tyler from Horizon come out and service my neglected system. He was polite, showed up when he said, and you can tell hes just an honest guy. Will have him back next t ... more

Maurice was friendly, professional, caring, and explained the problem in terms we could understand.

The owners need to fire Troy for his poor attitude. Very disrespectful and distasteful. Will not be coming back and will be telling all my friends within the business to ... more

SEARS "customer service" is absolutely worthless. A service technician came out and diagnosed the problem and needed repair and cost. I was not sure the fridge was wort ... more

I found Wurke-Bettlers name as a recommended service contractor on a Prescott bulletin board. What got my interest was that of the many contractor recommended companies ... more

Good old fashion honest service! My feeling working with Rich and Brenda is that you can count on them to look out for what is best for you. They were very fast, reasonab ... more

Excellent service Excellent equipment Excellent all around!

Very professional and informative

Got my son's first kovacic. Are serious is no longer there

Great crew, the guys are all very good at there job and do it well. The ac is exactly what we hoped for. Would recommend to everyone. Thank you

very very slow turtle

We sold our home & are having it inspected tomorrow. HVAC went on the fritz this am!!! Not having previous service on our unit, we did not know who to call. Our 3rd cal ... more

I had service twice from the company and both times they were excellent. I have had a few call outs for my aging A/C and this company by far has treated me the best. The ... more

I had called ahead about a product our school needed. The counter guy couldn't locate it though the computer said it was there. Soon, there were 5 guys looking for it! Th ... more

If I.could put less stars I.would. I'm not goin through it all on here. But. Do not use this girl neal.

The best and so honest. Wade has been our HVAC Specialist and we love his honesty

The staff here went above and beyond to find me a few fuses I needed for my A/C unit. They didn't have the fuses, but found them through a supplier and got them to me wi ... more

Louie was awesome! Extremely professional and thoroughly explained everything. Highly recommended

Booked an appointment for for 3/19/24 between 2 & 5, no show, they could not make it. Asked me if 3/20/24 would work, I asked what time, they said tell us and it will ha ... more

The Arizona Registrar of Contractors has reprimanded this Home Depot for how they write their contracts (which disadvantages the customer) and their below minimum workman ... more