Arkansas Hotels & Lodging

Nice clean large rooms. Curious...why are the cabinet doors removed?

BEWARE...Retired Truck Driver and I've stayed in quite a few hotels. This place is as close to a slume as I ever been in. Very outdated and can't say for sure but I beli ... more

2018 I have just checked in, and I am ok with the hotel/motel format. The water pressure falls very low at the sink but fine for the shower. The room is clean, and the de ... more

The staff were wondering. After driving 13 hours we arrived a few hours before checkin time. They worked as fast as they could to get me to my room as quickly as possible ... more

Excellent location central area with many restaurants and options. Quick driving distances. Have stayed at this hotel for 5 years on my conway visits however it has gotte ... more

The only negative is that the water doesn't get hot enough sometimes. Other than that, everything was great.

1 night stay. Room was not that clean, but we stayed.

NO KEYS for the rooms, and this had evidently been the case for about a week. Customers either must keep their motel rooms propped open or ask the sole desk clerk on duty ... more

I would pay money not to ever have to see Leah again. She can keep her homophobic, antisemitic and religious opinions to her self.

Every one is so kind and sweet and helpful.. I Love it here .. You Guys Rock

Accidentally booked the wrong night. Tried to cancel online with customer service only minutes later. Customer service was very unhelpful. Had to go inside and talk with ... more

I could not find a place to report this manager to your HR department so I am forced to post here. My daughter came home in tears after one of your managers that goes by ... more

Many family's live here. Off the hwy so kinda scary getting to. Clean bed, kitchen and tub, walls could use some scrubbing. Rooms: Clean but older. Can smell other peopl ... more

Horrible! Bedbugs!

The rooms are really nice, but the service is ridiculous. My card was ran upon my check in, then when I checked out they tried to run my card AGAIN! They attempted to run ... more

In brief, front desk staff and breakfast were great. Room was ok. Air conditioning was broken but I did not realize this until I got home after dinner and I was too tired ... more

Came for the eclipse. Had no clue about the area. A bit run down but looks like they are trying to update it slowly. Just off the freeway and next to the library.

It's ok except for the night time employee.. he's the rudest person ever but being I've changed my ways, I had a lot of words that I wanted to say very bad but stayed cal ... more

It needs some work but as far as the staff, exceptional. Awesome people with great attributes. They did a lot of work making it aesthetically pleasing. with that being sa ... more

Rooms was recently updated. Comfortable bed & pillows. Quiet inspite of hotel next to a highway. BUT we found that our wet soiled towels we used in the morning were actal ... more

Rooms: Clean and comfortable Nearby activities: I just moved here.

The management is ridiculous, rube, abrasive, and just an all-around bad guy! If you're trying to stay in West Little Rock, stay away from the Inn of West Little Rock! It ... more

Dont come here if you wanted hot water for a shower. You wont get it. For a new motel it should have hot water. Noteworthy details: Stay somewhere else

Very surprise for the price. Great stay. Yes you can hear through the walls a little but would stay again for sure. Just wish there was someplace to eat other then fast f ... more

This place is awful. The outside of the building is the best looking part. Not maintained. Our room was terrible, damp, remote didnt work to television. Bathroom mirr ... more

Had a nice stay here on a business trip, staff was attentive and room was clean. Good location right off the interstate, too.

Very inattentive front desk. I stood in the lobby for nearly 15 minutes, left to eat, came back and sat there another 5 before anyone even acknowledged me. Worst IHG Ive ... more

Our A/C unit was broken so our first night was awful. However, we got a new room the next night. However, Crystle promised us a credit for the first night, which never sh ... more

A good place to stay, clean and good staff

Front desk Crystal is the best. She go above and beyond to make the guests happy. The Lady's that serve breakfast in the morning are so generous and so sweet. It is a lad ... more

Price scammers. 410 for this specific night

It's an older outdoor motel, but the people are nice and our rooms are clean. It is our go-to spot to sleep when we visit hot springs.

Room & prices were reasonable 1st night. 2nd night not good

Best clean hygienic motel on the exit..near to fast foods and quick munches . Staff is friendly and supportive. Most recommend

Wonderful atmosphere!!

Knowledgeable and friendly staff, Tom gave us a introduction to the history of Hot Springs and a locals eye for places to eat. Everyone was very friendly, and accommodati ... more

Pool broken, fire pit broken, filled in hot tub...breakfast is good but all the Latino kitchen staff hovered over us speaking loudly in Spanish was really rude and I know ... more

Would not put my dog in that place

Great cozy place, highly recommend.

Upon arriving my room was not available as I did get in before 4pm. The desk clerk was not helpful at all. I sat in the waiting area with my business team and worked unti ... more

The only reason I am giving this hotel 5 stars is because the staff were top notch professionals. Other than that, the rooms are clean and real nice. Didn't sleep real go ... more

I did not stay here. I am local but I had some dear friends and family who stayed there and I visited them there and it was very pretty and everything was great. Jen ... more

This is our second stay in the last year. This must be one of the best run Marriott properties that we have ever stayed in. Went over from Tennessee for the Eclipse. Mana ... more

Offers great hospitality rooms for events . Shuttle service and valet were great. Professional and courtesy staff members . Provides a lot of amenities for guests coming ... more

2days after paying for room with the last of my money was kicked out today because of my service animals.

Had a very nice stay. Nice staff. Great breakfast. Nice rooms. If I need room when I'm coming through here. I will stay here. This will be one of my go to hotels.

Tried to cancel reservation because it was the wrong hotel within 30 minutes and was denied. I will not choose Best Western chain ever again. No empathy from this company ... more

Booked rooms months ago They changed the room rate later Bad business practice

Great place to go see the solar eclipse