Los Angeles, CA Telephone Company

Super bad customer service. They do thing really fast and they don't explain the agreement and the payments.

I go to upgrade plan my phone. I'm not good at English. But store staff or manager who kindly explain about plan for me. Thanks Alex.

Asian man is the reason people died today! Sorry excuse for helping let's continue to cause confusion

(Translated by Google) Thanks Josie for helping me with my phone! (Original) Gracias Josie para ayudar me con mi telfono!

Good service...!!!

Unfortunate experience at T-Mobile. Guy working there at 10:51 on a Monday immediately shot down my husband and myself trying to explain a conversation we had with T-Mobi ... more

Don’t buy from this store. I bought an iPhone from this store and was defective. I came back the same day for my money back and they just ignore me.

Excelente atencion

Muy bien 👍

Phone screen repairs. Chargers. Accessories and probably a few other electronic needs. I’ve gotten my computer fixed here too. Great service and very diligent.

Deberían de agregar número de teléfono

The slowest t mobile ever they will have u waiting hours just to pay a phone bill its always 2 employees I couldn't get my phone that was sent to the store for 2 days bec ... more

Don't fuck with this location unless u paying a bill that chunky Hispanic dude with the beard and glasses straight lied, now I gotta do extra shit because of it

(Translated by Google) Thanks for the great service. I made a phone change and received the best service. Thanks for everything (Original) Gracias por el gran servicio. H ... more

0 customers service

Great customer service. Luis was very helpful and put up with the fact I'm not well versed in the 21st century century

Not so good

These guys are great! They fixed my charging port on the spot without the need to replace it (the holding clip stopped working). Very thankful for them and their price wa ... more

My experience at T-Mobile was wonderful!! The customer service was excellent!! Azucena was an excellent help with my transaction!! Thank you!! A.Franco

Destiny helped me a lot! Thank you!!

I wish there was zero stars. I brought my Lenovo laptop in and they said they could fix it before I went on vacation. The day o went on vacation they tell me they cant f ... more

Excelente lugar

Mr. Heal and John are the best!

Very good people always help me here.

This T-mobile store is the best! Clean store, Amazing customer service! They know what my situation is and explain what I can get the best plan and everything! Great deal ... more

Walked into this T-Mobile store looking to get assistance on several issues. Zach was extraordinary and amazing! He was very helpful, patient, knowledgeable, friendly, al ... more

Don't go here! Cold blooded vibes! Saul asked manager Katia if I can charge my phone. Katia said only if I fill out the review. I did. Then Katie said a few minutes late ... more

I certainly recommend this business! I had my cell's screen fixed for almost half the price my company was offering to fix it for, even with insurance. They were also abl ... more

"Store Manager" Anthony here is RUDE & BEYOND UNPROFESSIONAL. Anthony is clearly hates his job and dismisses customers abruptly hanging up the phone. Anthony is doing T- ... more

Good, friendly business as usual. Stopped by to pay my bill today and it was a pleasant trip after many disappointing stops to Metro near my place. Thanks everyone at Mu ... more

(Translated by Google) There they treat him well to one thanks for his kindness. (Original) Ahí lo tratan bien auno gracias por su amabilidad .

Great Customer service young lady named Amy helped me with everything it was pretty hot in the store but she kept her cool with every Customer she handled. We need more l ... more

Very clean and covid-safe. GREAT customer service too!

I went to this TMobile store today to buy a new phone, being that the one I had stopped working unexpectedly. I walked out of this visit very happy and content due to the ... more

Carla has amazing customer service

El peor! ... vale la pena manejar 5 minutos más a cualquier otro T-mobile.... pésimo servicio. El supuesto manager tiene tan poca experiencia en servicio al cliente que c ... more

The staff , particularily Rodolfo and the Manager , are of the highest level on the customer service scale !!

The male staff worker we worked with behind the counter was kind of rude! Had kind of an attitude. Plus I'm seeing a lot of products marked up. A Belkin USB-C car charger ... more

Awful service. Disconnected mobile data for no reason.

Rip off charging $65 for an iPhone 6 s battery u bought from a cellphone guy for $25 only. No wonder very low rating not recommended!

Very poor. You are not allowed to change people's info or disconnewithout permission. I will file for a law suit for all you girls working at this store. We found out how ... more

Fuxk this T-Mobile STOREAll rep they're RUDEDon't know how to treat customers Do not go to this Location 928 s western Ave ste 151 Los Angeles caRep name Briant H ... more

Excellent price and service. Easy to print my forms.

This is the first TMobile that REQUIRED personal information instead of the TMobilr Tuesdays app... what's the point of the app??? Only location that demands personal inf ... more

Does not answer phone during biz hours

(Translated by Google) Very good service and very attentive to the excellent customer (Original) muy bien el servicio y muy atentos con el cliente exelente

Worst customer service. Rep showed no interest in helping.

What a nightmare! Very inexperienced staff. Best to go to a different store to get the appropriate information about T-mobile services, and otherwise it will cost you e ... more

I went to this store and they aren't very kind and had no patience so had to go to another store that did help me with all my concerns