Jacksonville, FL Consumer Electronics

Their all batteries and other instruments are low quality and it doesnt work as I shopped several times from here and every time I got scammed from them and special ther ... more

Great place to go. The guys here took care of my screen replacement very quickly while I waited! Jordan and Anthony were great to work with. Would highly suggest anyone ... more

Great store, anyone who has to buy golf cart batteries knows how much it sucks having to buy 6 new ones at once. Staff was very friendly and helpful. Never tried to upsel ... more

Deplorable customer service, rude and uninformed

I walked in after experiencing no end of frustration with the online service and Darius in less than 5 minutes managed to get everything sorted and squared away with my p ... more

Danial made me leave with a .27 phone payment even though I told him I didnt want a phone payment. Thanks for the help today Appreciate the good customer service.

Great honest and fast service every time.

Terrible store. Save yourself some grief and go elsewhere. Messed up my online order, offered no apology. Had to return the messed up item, no apology was offered. Poor c ... more

Always honest, good price, and clear on what needs to be done

Great customer service from Matthew. He made my day!

I have been suffering for a week with my new pixel 7 until I met Jayson Clark ! I have had the runaround with other Verizon reps and fix it stores and people that are no ... more

Awesome service and very professional. Everything from filing warranty claim to repair was easy, convenient, and fast!! Would definitely recommend!

Amaliya and Martin helped me extremely fast ! Only took about 15 minutes. A++

I want to thank Mike for a incredibly fast and painless SIM card change. We also enjoyed a moment about a show we both enjoy. Thanks keep being a great guy.

I have been a At&t customer for some time now! I want to thank Arie for her excellent customer service. She was very professional and made the experience amazing!

The salesperson was very nice and helpful. She did all that she could to fix my phone issue. She was very patient and did her best to help fix my phone.

Alondra y Yibelys han sido de mucha ayuda. Perfecto servicio, recomendado al 100%.

Trash store, its a retailer, wont be able to help you with anything other than selling you a phone. dont waste your time. I dont even know why they still exist.

Everything outstanding. The exact opposite of previous service provider. (note: previous service provider should be nonservice provider.

Polite, personable, helpful.

We get all of our computers for business from Urban. They sell the best refurbished laptops, monitors, phones, and even mouses! I have saved thousands of dollars on compu ... more

Darius was amazingly helpful and very kind. I would recites location to anyone. Very professional!

They fixed my issue in about 2 minutes

Tried to do a warranty exchange with this store and the manager on duty (7:30 at night) wouldn't accept the exchange even though it was authorized by T-Mobile. He stayed ... more

Sonesh was extremely helpful w our new service and phones.thank you so much excellent service. 5 stars

Sold me a $100 case I was able to get online for less than 1/2. Wouldnt take it back after 15 days even though it was unopened Long time customer ready to move on.

Great ppl very helpful to me

My daughter was treated with so much disrespect while visiting this store. Seems that the company as a whole is trash. The workers are rude and ghetto.

Came in to check on the status of my phone shipment. For some reason money was taken out of my account before my phone shipped. Not supposed to happen like that. Nae got ... more

Edmond healed my sick android in no time. Another TMobile started the process also. Yet now my phone is not losing power as it was. Happy all the junk is gone.

Douglas did an amazing job with helping me get my new 15 Pro Max and change my phone plan over. Was having issues with my old bill and he sat with me for 2+ hours and 3 d ... more

Ghetto store and company. The district manager and men hired are creeps.

Excellent customer service!!! Joseph is knowledgeable, personable and accommodating. I highly recommend him.

I came in with a non working phone. I met Ivan and he made it work. He assisted in setting up my Face ID and I am grateful for him taking his time. I recommend Ivan to fa ... more

Tiffany is so great! If you go to this store ask for Tiffany! Shes so efficient and personable

Nestor and Angel was phenomenal. Great customer service, very helpful knowledgeable and patient. I definitely recommend this location

Thanks James Lewis for coming out to our home and installing our Mesh network. We appreciated your professionalism and knowledge. We would highly recommend you again!

Absolutely the best service EVER!! I need a screen protector put on and they did it in less than 5 minutes at no charge! I will bring all my tech items to them!

Great repair service and customer service on point.

Wish they had more phone but overall it is a great location

Clay was great!

OK, here is a review that all should see and make note of for their benefit: Sears, to the best of my knowledge, has filed for bankruptcy, and has NO working customer ser ... more

This place is awesome! had me in and out very quick and super friendly staff and manager.

Awesome service!!!! Will be returning because service was excellent!!

Store hours and online listed hours dont match. Stuck unable to pay my phone AGAIN. Store is closed again for no reason at 1pm on a Friday.

Wonderful experience, went looking for iphone 12 and their deals. very helpful and very knowledgeable. I worked with Mina, great customer service👍🏽

Everyone was courteous and friendly. Mission was accomplished pretty quickly and painlessly.

Jeremy and Brandt were awesome! Very professional and does great work!!!