Iowa ATM

I haven't been to this branch in a while, but this was my hometown branch and they were always super patient with me when I was starting off my personal finances. They've ... more

I loved Great Western. Interstate not so much. They dont ever call back when they said they would.Not open on Saturdays.And it takes forever for your deposits to show up. ... more

Excellent service and store.

locked out of my account been on hold for over 30 minutes whatever you do do not bank here worst customer service ever

It would be nice if someone answered their phone during business hours. Always just ring through or we leave voicemails and no one returns calls

BEST BANK EVER!

Victor was very helpful

Very easy to use am satisfied with the machine David at coin flip was very helpful and kind

Great help.. Victor!

Sandy Whitehurst has always come through for me in the personal loan department. She is an asset to the CLBT team!

Clear lake bank rocks! They have helped us with our financial needs. I would recommend this bank to all! Thank you Clear lake bank and trust and their staff!

Courtney and the bank loan team were absolutely amazing!

you are doing a good job keep up the good work!

Always helpful. Always friendly.

It was super easy to use

The BEST bank & customer service! I am so impressed by this location. Kyle helped me out last week and he was so kind, considerate and helpful. He went above and beyond t ... more

Patrick is the best! Went above and beyond to help me out. Friendly, personable, super knowledgeable at what he does. 5 plus stars

Great

Good bank

Terrible service after Julie left!! Overdraft was under $10 and fees were over $150. Happened during holidays so by the time mail came, fee's had a chance to add up befor ... more

Never understand why a Bank refuses to make change. Went into this Bank to exchange a twenty dollar bill into quarters so we could due laundry. They refused to make chang ... more

First Interstate Bank in Corydon Iowa is probably the worst example of a good banking business with good customer service. Ever since they bought out Great Western the ... more

I like banking here I wish they were open on Saturdays though

After over a decade of holding an account with this firm, I have dealt with the worst customer service of any banking firm I have had accounts with. While trying to add m ... more

I have been a member of Great Western for 25yrs. I moved to the Northern Cedar Rapids area 3yrs ago. I was so excited to see that there is now a branch in Cedar Rapids an ... more

Had four unauthorized charges on my health savings account. They would not do anything about it! I ended up having to pay several hundred dollars for something that I did ... more

Sitting in the lobby waiting for them to find out where the 745$ I deposited yesterday disappeared to.

I can not say enough positives for Great Western Banks and especially the Story City branch. My mortgage company double posted my payment which quickly escalated negative ... more

Great place , nice and helpful employees just all together good . Do they have change machine ...

Terrible hours and closed on Saturdays.

Barb - professional, friendly. Ladies at the desk are helpful and professional. Glad to have a local bank with great people.

READ THE FINE PRINT ON ACCOUNT AGREEMENT!! I opted to NOT have the ability to over withdraw. They dont mention thats if you swipe your card. After nearly $40 over-withdra ... more

Sam and Jeannie are always very helpful when Im purchasing bitcoin. I appreciate there expertise and answering all my questions

I really needed to send money to my cousin, It's been great using this machine, within seconds I was able to process the transaction. Bitcoin ATM now saved the day.

Dave was a great help is registering me for coin flip awesome thanks Dave

Thank you Harrison

It's just easy for me ever since I started buying Bitcoin it's always been very easy when I had problems you've helped me out great service

Kinda annoyed that nothing is communicated to the people about if things happen or if they are closing early. Not once did I get an email,text or call letting me know the ... more