Massachusetts Bed & Bath

Justmark was very helpful, courteous, and knowledgable about the various products that SleepNumber offers. He took the time to ask questions about our sleep habits and ma ... more

Theyvcould at least acknowledge you walked in even if they are with another customer!

Beware any 'special discounts'. Went to Braintree to look at a Sleep Number bed. We weren't planning to buy right away, but the sales person Jesse told us they would give ... more

Theyvcould at least acknowledge you walked in even if they are with another customer!

Is this place still open? We have gone by twice and called daily for a week.

I bought a sleep number i8 mattress from this store. They charged me a $250 delivery fee that I was not initially informed of until the very last moment. Their website sa ... more

Keith was great!! I was having a really hard time finding a new pillow and he went above and beyond to make sure I found the perfect fit!

Very personal and friendly group. Knowledgeable on what's needed to apply the right specifications for your model vehicle.

Had the pleasure of doing business with City Mirror & Glass on several occasions and every time they remind me what it means to shop local. These guy are great, they call ... more

Went there today looking for a new set of work boots, and was met by a very helpful and kind team of employees. They helped me find the right boot and the right size. I w ... more

Received uninterrupted attention from our sales person. He was very kind and informative. Not rushed from introduction to final sale and check out. Great experience.

Me an the wife came in for a bed Barb was amazing walked us through the process your the best.

Great service, went above and beyond

At The Birmingham Tuesday mornings had the most unprofessional experience. I went to return an unused item that was past the thirty days. I have done this w many stores ... more

I recently visited the mattress store and I had the pleasure of being assisted by Erlis . He took the time to understand my needs and answering all my question . Thank y ... more

This is my favorite location to visit in my area. They are more friendly than the stores in the bigger city area.

I've had their mattress for decades! You spend half your life sleeping so make sure you get the best mattress money can buy! Don't bother with the gimmick mattresses out ... more

I've been here twice and the service was extremely bad and the attitude they gave me was disrespectful

Beast people, beast servers and beast store

Beware any 'special discounts'. Went to Braintree to look at a Sleep Number bed. We weren't planning to buy right away, but the sales person Jesse told us they would give ... more

Excellent sales experience. Mason was very knowledgeable and helpful for me to make a choice I expect to be very happy with.

Salesperson was very friendly and knowledgeable - not at all pushy. Spent as much time as we wanted trying different beds/features. Very patient as we considered all the ... more

Great experience from beginning to end. The team made me feel very welcomed and answered all my silly questions. They went above and beyond in working on getting me the f ... more

Recently a bed from this location, it was a great experience from start to finish and I've yet to have a sleep I didn't enjoy! Would absolutely recommend anyone in the ar ... more

I cant say enough great things about Marianne and her knowledge of all things bathroom related! I met Marianne when I was very overwhelmed with an unplanned and unexpecte ... more

Best place to solve sleeping concerns

Theyvcould at least acknowledge you walked in even if they are with another customer!

Quinn Hanson was our representative at the Holyoke, MA store. He took the time to explain all the different options we faced when making a purchase like this. He answere ... more

Great customer service! We are very pleased with our new mattress and great prices!

Loved this store! Tons of unique items from home decor to foods from around the world.

Great service by Joe! Our shower looks fantastic.

We had a great experience at Mattress Firm. Jason was fantastic. It was some of the best service. We went in there with a baby who was distracting. He was patient. He had ... more

Had my bed serviced today and shout out to the 2 technicians.  They were very thorough, knowledgeable and pleasant.  They discovered that the previous technician that ser ... more

My sales rep Jennifer, was very patient; knowledgeable and professional and best of all, did not rush me in any way.

One of my husband favorite places. Nice clean store and they have great restrooms.

BILL - RETURN MY CALLS (and the money I paid you for plumbing fixtures)! Just like the review below (Linda) - Bill Tierney, owner of Rock Solid, has been completely untru ... more

Quinn Hanson was our representative at the Holyoke, MA store. He took the time to explain all the different options we faced when making a purchase like this. He answere ... more

Jessica Morais is a breath of fresh air when picking out everything in our new home. Incredibly patient and knowledgeable!

Jodie is awesome, consummate professional.

It isnt everyday that most people renovate a bathroom. When you do, you need the right help. Kathie Dunn was fantastic when it came to making important decisions for my r ... more

I had they most amazing experience with Victoria, at Sink & Spout in West Springfield. She was so very helpful and patient with me as I shopped for my bathroom cabinet ... more

Needed a Dryer Pedistal and was helped right away. Service with a Smile

We went to buy two mattresses, one to replace a sagging 3 year-old mattress and the other to furnish a guest room. Cameron appropriately encouraged us to look into any w ... more

Chad is very kind and polite. He is the best employee i have ever seen. Thanks to him we choose the mattresses very easily. Thank you again for everything.

Purchased some personal neck air fans, had to for the heat and they where cool(pun intended)!

This store is closing not much left on the shelves. Store fixtures for sale.