Nebraska ATM

Brett was awesome, would highly recommend him for home loans

Good local bank, but their fees a getting a little out of hand.

🙃

Whoever it's a short term, or a long one, this place satisfies! Rooms : 5/5 | Service : 5/5 | Location : 5/5 More

I love this branch, the tellers are incredible. Best bank ever!!!!

The same woman helped me 3 times in the past week, all with different issues that I had. She was so kind and professional, I believe her name was Jasmine, sorry if that's ... more

I've gotten two car loans with PenFed. They offered the best rates but they do not do ACH transfer to the dealer. At least not to the one I used. So I had to go into the ... more

Great rates, great service; branches are clean; online management is easy

Deb and the entire Platte Valley crew was a pleasure to work with. Extremely professional and knowledgeable.

The employees at this branch are professional and courteous!! They are lead by great management. Thanks to all of you!

Great people and customer service.

This branch is great to work with. Professional, kind, and they make banking easy and efficient. Thank you!

Love it but wish they website was more modern & that they have a chat option

Was very fast in response to a fraud charge and very efficient this is why I bank here very friendly people

I have had a business account with them for over 20 years and generally dont have any problems. I had a cash deposit in one of their ATMs that took almost 2 days to clear ... more

Good place to bank.and friendly people😂😂😂😆

Seems like they dont even wanna do their job. Its pretty sad. I called my branch And they had my situation resolved in a minute while this branch was like we cant help yo ... more

FNBO Scottsbluff Nebraska OUTSTANDING! The People.. They always go out of their way to handle all of my banking needs.. I'm disabled veteran with brain injuries with all ... more

They're quick @ drive thru.

My billfold was stolen this branch has been very helpful to ensure nothing was taken from my old account and started new accounts right away. I recommend Mohammed and th ... more

Tried to pull out money on 39th and N was given a error message then my phone notifies me it went through yet no money, called since you know it's your ATM and you're the ... more

Pay your account on time every month NEVER miss a payment do you know how they reward you!!!! They lower your credit limit. Yup they get your money every month, never s ... more

They drag their feet like crazy giving me refunds from Amazon. It's ridiculous. It takes a week to see the refund with these guys. Green dot is literally the same day or ... more

My presence was met with distrust. Maybe it was my appearance. this isn't the first time but it will be the last. Not going back to this branch.

Was in line exactly 2 PM closing time there is another gentleman in front of me and he was helped and I was turned away.

Banking is easy here! The ladies are always pleasant and helpful!!

I have been banking at this bank for years even before it became CORE. The staff are all very friendly and are open to meeting your needs. Jan Bowder specifically is my g ... more

Bank manager Cory promised to call the next and never did. Please dont bank here, as they are unprofessional and the loan officer has no clue what hes doing.

This used to be the branch I'd go to on Saturday mornings. Come to find out today they no longer have Saturday hours. Look to see which branch I need to drive to and NO b ... more

Carrie is always helpful and very friendly

Ever since this new bank took over this location, the staff have been unpleasant and seem annoyed when you call to do anything over the phone. Currently been sitting in t ... more

I joined when it was Tier One, stayed on when it was Great Western, now it's down to only 1 location in town I will be switching to another local company. Too many hoops ... more

Unless u wanna wait 30 mins to talk to someone, go somewhere else. Great Western was better.

Always friendly and helpful

Note that the aggregate score here lumps together reviews from when this location was a Great Western Bank so it's probably artificially high. This is NOT the same bank a ... more

They won't answer the phone ever. I just want my tax statements.

I cosigned a loan for my fiance and they keep asking for insurance which we have provided correctly. States they will charge Over $4,000 for their insurance! NEVER get a ... more

has turned into a joke

Drive through is very slow. I've been 3 times in the last 4 weeks and have sat for atlesst 15 mins. 1-2 cars in each of 3 lanes, its surprising there is such long wait ti ... more

Terrible customer service. Had some possible fraudulent activity on my card in late may/early june so GWB/FIB cancelled my card. No problem right? I'll have a new card in ... more

Evidently, First Interstate ate my bank. We banked at Great Western Bank for years. It was sold to First Interstate and here we are...a week or so into service. ..and the ... more

Excellent, no complaints

The worst customer service ever! Cami was rude, and argumentative. For a bank that provides them selves on customer service absolutely terrible I can't wait to get the ... more