New York Auto Parts Store

excellent service

Seriously some of the nicest ppl. Very affordable pricing. They will help u and no bs, they told me i was givin the wrong battery from advanced auto. They just wanted to ... more

Awesome experience working with Empire and great service from Dave Pena. Thanks Dave

Updating my review of the dealership. Havent had the best experience but I finally got my car back. Communication was lacking until the general manager stepped in. ... more

Love the cars and the service. Jean the service manager goes above and beyond with a smile. Hes always there to answer your questions and take care of your vehicle. Cant ... more

Parts are parts. But staff and service are great.

LOL! Brand new store, with a sticker next to the door saying FREE TESTING. Go into the store and ask for my battery and alternator to get tested and they tell me their de ... more

Great place to do business with very fast very fair prices fixes the problems in a creative way

Went here yesterday. It was my birthday and they actually sang the birthday song to me!!☺️ 59 woo!!

The guy that helped me was very helpful. Got what I need when no where else carried the battery I was looking for. Good prices as well!

Great cars and Alex is excellent.

I want to specifically give high thumb up to Tim (sales manager) and Jacob A! After a poor experience at FS, Tim and Jacob showed their professionalism, patience, care an ... more

Ok place

This store is trying to cheat when I have warranty on parts

Always the best service provided by the best people! Thanks again!

Very helpful and knowledgeable people there.

I was having problems with my Nissan Xterra where it would freeze or pause while backing up. I thought it might be getting low on Transmission fluid or maybe needed a fl ... more

Great customer service. Staff very friendly. Antonio is helpful and knowledgeable. Will keep coming here for the foreseeable future!!!!

The woman behind the counter ( sorry I didn't get her name ) was so helpful, understanding and patient with me. Made me laugh and made my day. The parts were ordered and ... more

They have the parts in stock. Decent priced

Best place in town for repairs. Kind and friendly staff. Reasonable rates.

Excellent customer service . Tyler, I appreciate the help and detailed information you provided I Recommend this location

The store itself is fine, the employees are helpful. I had a wiper fly off my truck on a rainy day and this was the closest place to stop. The only type they had with the ... more

The staff here is always helpful and pleasant to deal with and the parts have been well made

Outstanding service counter man Caesar knew his stuff it was quick fast transaction very professional definitely recommend will go back again

Great staff , great stock , I like the part that you can usually get the part the same day instead of waiting a day or two , advance Auto usually never has a part in stoc ... more

Best place to get a battery directly. No middleman

Great selection, friendly helpful staff.

Good service

My sister's Rav4 was side-swiped and sustained a lot of cosmetic damage. Franks' (Mat specifically) did a superb job of getting it to look like new, and in less than 2 we ... more

Had to get my rear bumper fixed because of an accident, so I brought it to Lussier's. The insurance wasn't mine, but the other car, so I was worried about getting the ful ... more

Everything except they gave me the wrong auto part.

The service was excellent . Gave me options on how to repair my car Explained the problems and was very friendly. Great warranty on the part and even referred me to anot ... more

Yes have always like the Auto Zone you can alway's pretty much find what you need at a ressonable price. They do deliver if your suck at home and need a part drop off, th ... more

Ive had multiple cars worked on here and always a five star experience. From audio install to window tinting and car starters, this is the only place to go!!

Great service everything I needed in one stop

I had a complex job involving a crumpled front end on a Hyundai Tucson. You know how you walk into a place and instinctively trust it? They accepted my insurance estimate ... more

I was very pleased with Napa in Norwich they do things right I was impressed and the young lady behind the counter help me was very knowledgeable friendly and she had a s ... more

I use this place for heavy duty truck driveline s, resurfacing flywheels and for the custom car parts they have in stock. They always go above and beyond helping and are ... more

This place is the best

Just received my Top Side And it came with no instructions. Screwed all the bolts in the wrong way now I have to buy new lock Washers . These are not grade 8 bolts there ... more

excellent excellent

This place has had the same staff for decades and they know just about everything concerning cars

Had what I wanted

Good ace to get repair work done

Small place but awesome and helpful staff

Staff was great despite their phone and systems down due to cable cut at the time.