New York Vacuum Cleaner Repair Shop

I'm so glad I found this! My vacuum cleaner broke and I was desperate but I found this company. The service was fast and professional. It was priced decently and with max ... more

Super nice and helpful

HORRIBLE SERVICE! Honestly I went here brought my Dyson to get fixed and the lady never calls she told me next week come a month passed by okay plus she gave me back my D ... more

My vaccuum didn't have any suction thru hose. The gentleman who I assume was "Bob" took a look & found my problem within minutes. Charged me a small fee & we were on our ... more

Someone fair and professional !

I highly recommend this shop! My sewing machine stopped working and I called some other repair shops in the area. They gave me some pricey estimates. Not all brand! They ... more

Mustafa Meneske the Sr Regional Manager came to my home to service my 2 air purifiers. One needed to be brought back to the shop pending our approval for repairs or offer ... more

Empire Vac is a gem of a service-oriented company! Greg has gone way, way above and beyond to help me on multiple occasions, and I could not be more grateful. He is extre ... more

Great place, has any part you need and high quality fast services. He is only going by appointment for now. Super nice guy. If you see an older car like an Oldsmobile, AM ... more

I've used their services several times over the past 30 years. Excellent service. I was having a minor problem with my Hoover vacuum cleaner and they were quickly able to ... more

Excellent service. Went there for replacement bags because other retail outlets did not carry what I needed I certainly would return if I needed a repair done.

My sewing macgine was fixed very fast, and they took their time to explain to me the problems it had and how I should operate it and such.

Great service and fair prices and the owner is a friendly nice person.

Love this place! They replaced my vacuum cord with a longer one and saved a very expensive piece!! Friendly and knowledgeable. Highly recommended

I had a wonderful experience with Aerus Electrolux. Agron was the service representative that helped me. Very professional, helpful, friendly and trustworthy. I highly ... more

Great service my switch on vacuum broke so I took it in and a week later I dropped by to check on it and they said they ordered me a new one because it was under warranty ... more

Professional, knowledgeable, experienced and friendly staff. Diagnosed and repaired my vacuum within a day. It nice to do business with honest people.

Local small business and INCREDIBLY kind owner. I had a brand new Miele vacuum that I spent a ton of money on and I was freaking out when I bumped it into my coffee table ... more

I got an embroidery machine off Amazon, which was shipped from these rude folks. I lost my software code which I never even activated yet. I called to see if there was an ... more

I tried to fix my Kirby vacuum myself and realize I had gotten in too deep. I brought my Kirby to Karl and he had it all put back together in 15 minutes. I live in West i ... more

I was very satisfied with the repair on my Vacuum. Not only was Bob courteous but knew exactly what was wrong and was able to fix it in a timely manner. Ive used the Com ... more

The owner is extremely nice and kind and gives outstanding service with reasonable prices, and a very short time frame for repair. I have taken my vacuum here twice to ge ... more

Sales girl did a great presentation.

Horrible service--called when our central vacuum system stopped working. Three calls later and one visit to the store never resulted in a response. Decided to look elsewh ... more

They were very nice and understanding. I did get the vacuum I really liked, it also seems like it has a lot of suction power.

Great service. Sal and Frank were so helpful.

Bob is awesome! He returns calls promptly, shows up when he says he will and knows his stuff. He fixed my dryer last year both quickly and reasonably priced. Today, he ... more

Won't buy anywhere else. It started with purchasing a Janome sewing machine and has progressed to buying a serger and embroidery machine. Kevin and his dad makes sure ... more

What a great place to buy a vacuum! Knowledgeable and attentive proprietor. Great products. No hassle. This is the way shopping should always be.

Frank deep-cleaned a love seat, 4 upholstered chairs, and 2 rugs. He did a great job! He works with Brooke's Appliance Brothers, which set up the whole job and made the s ... more

Great place for small engine repairs

Michael did an outstanding job servicing my longarm machine in the home! Was prompt, knowledgable and left my Babylock Crown Jewel II stitching like a dream. Would defi ... more

Kind, friendly, efficient service and excellent troubleshooting skills! I brought in 2 vacuums, a Dyson and a Miele. Unbeknownst to me, my Miele was missing a part. I pr ... more

Very helpful and knowledgeable!

They did an amazing job fixing my Oreck vacuum! Very nice, personable and GREAT customer service!!

Dennis (owner) was extremely helpful with my 3 Dysons. Im never disappointed going there

(Translated by Google) The lord is very kind lets you test the vacuum cleaners. Excellent customer service (Original) El seor es muy amable, te deja probar las aspirador ... more

So knowledgeable, honest, and fair!!!

Great essential store in Union Square area. The staff give the place a small town store feeling that really give the area a needed boost in community spirit.

This is a great place to go for small appliance repair, Wayne the owner is a very nice gentleman.