North Carolina Auto Parts & Accessories

Very friendly, courteous, and professional staff! They work hard and go beyond the call of duty to find the correct parts, even for old tractors! They work together to he ... more

Good service

Chris was very helpful and genuine. I will definitely be going back

Rick was very helpful and helped me change my headlight bulb . It was fast and they found the correct part for me. Will return in the future!

Let me explain what customer service looks like: in need of something to get my customer out , the manager, Rick, put his dinner fork down (albeit after hours) and brough ... more

Friendly service and pricing

Went in to ask a question about a motorcycle I bought the staff was more then happy to answer any questions I had and were very kind and professional

The two guys working the counter were a big help. I hadnt recharged my own AC in a decade or more, so they were kind enough to give me a hand with the whole thing. They w ... more

Always helpful

Went there today to get off brake pads. Had to wait to get help when there was 4 employees. One was helping a person one was on the phone. One was standing around doing ... more

Great customer service!!! Quick service and very knowledgeable!

Great service

I must say I am disappointed I made an 11am appointment today for an oil change it took them a whole hour and half to take my car back: I thought the point of making an a ... more

Awesome customer service!!!

10/10

Friendly staff and helpful with what was needed for the car

They staff was super helpful and help me get back on the road in record time.

Super

Very nice store. Patience was very knowledgeable and Dana helped us out with this as well . The whole store seems to work well together..

Good prices on batteries.

Very friendly

I highly recommend their machine shop. Josh and Nick in particular have been super helpful with my BMW engine projects. they take the time to understand you needs and rec ... more

Car parts store not like the others. Fast, knowledgeable service/help. It was my first experience in a Carquest store and it was made easy by the folks that I worked with ... more

Worst Advance Auto Ever all the people work there dont have a clue about anything Automotive And every single person is rude!!!!

These folks go above and beyond to help us when we come by....not just one time..every time. Stop by. You wont regret it

Found what we needed at the right price.

The clerk was extremely helpful!

Hi I went to Mavis tire in New Bern on April 8th 2024. I was helped by Dylan. He was awesome. He was very patient and answered any questions that I had. I will definitely ... more

Justin Chambers is the Service Consultant that has helped me with most of our service needs and he is AWESOME! We have a fleet of vehicles and Justin is always super will ... more

Had to drive 2.5 hours to pick up a car. After getting the car I realized I didn't have all my tie down straps. Called this place and they walked to the back to see if th ... more

The guys here at NAPA are top notch! my battery was dying and the fellow was so kind- He put it in for me and I was so thankful! Very friendly and helpful staff!!!

Great and helpful team here! Just stopped by 5 minutes before close because I had to ask about an urgent tire question on my '23 Jetta. Marco and his teammate were helped ... more

Girls in Dobson were the best! Couldn't ask for any better service.

Brent the manager has always been extremely helpful and honest. This locations crew seems to be very efficient and gets it done right! Will continue to use Mathews BTS a ... more

Sorry place

These guys went the distance yesterday getting back on the road with my new battery..highly recommend

Inventory is wrong don't have what they say they do then cost ten dollars weather they have it or not would not recommend to anyone

E3 customs is a great company, very helpful with my wheel and tire needs, Mike/Jerry all of the crew are top notch in my book I refer all my friends to them. Will definit ... more

I had a dead battery for my 99 pathfinder Nissan the young lady checked the battery and she offered to keep overnight and see if the battery could be charged. I picked t ... more

They charge work time how they want. And with that their new schedule they work less time. Horrible place and personal.

Told me to get parts then Ill only pay for labor but when I got the parts they said because I didnt get the parts through them the labor is not the same!!! What a waste o ... more

Good people to help you.And they know auto parts.

I was able to find what I needed for my car. The service was good as well.

The employee that helped me with my purchase was very customer focused and quickly located what I wanted. In and out quickly.

Very friendly and knowledgeable folks!

Napa Auto Parts is definitely a great store for all your auto parts needs. The staff is incredibly helpful and knowledgeable, and the store itself is always clean and wel ... more

Good service actually know what they are doing

Thank you so much guys you are the best my Volvo truck blow two wheel seals yesterday I stopped at Volvo dealership they didn’t have the parts in stock just luckily I ... more

The best