KeyBank

I love Key Bank and the direction that they are going with their business. My only concern is that the executive offices never got back to me with the holiday schedule around. Before the New Year's holiday, I called her up (I believe her name was Ms. Janie) discussed with her my concerns about the unsanitary conditions of the ATMs at the Main and Campus Branches. I think these ATMs need a revamp (FYI: Huntington just placed in new ATMs). The ATMs, as well, have a confusing menu interface. The thing that I would really like to Key Bank to have in the future would be a combination Checking/Savings account similar to PNC Bank's Virtual Wallet to accommodate the clientele who need to spread out their paycheck. I have even e-mailed the institution about these concerns as well.
Mar 7th, 2024

Feb 11th, 2023

Nov 25th, 2020

I just had my first experience with KeyBank this morning and Abby was so friendly and helpful! Highly recommend!
Jun 12th, 2019

When I had inherited [immediately after my birth] a small amount of money from a great-grandfather who I had never met, that money had been deposited into a newly-opened savings account at Ohio State Federal Savings and Loan. I still remember the tall building at the southwest corner of N. Third St. and Gay St. [in downtown Columbus] where Ohio State Federal's main office had been. Ohio State Federal later became Citizens Federal which later became Society Bank which later became KeyBank. I remember, at the Kingsdale branch of Society Bank, there had been a "Society Club" at the north end of the building where customers [mostly seniors, I recall] could hang out during the day and enjoy complimentary beverages [or at least coffee] and have access [I believe] to limited free photocopying. Several years ago, I decided to move my small savings account [in spite of my lifelong historical connection with KeyBank and its predecessors] to the same bank where my checking account and debit card have been for many years. I will always remember the friendly and helpful staff at KeyBank.
Mar 16th, 2019