Plano, TX Banking Services

They never have the currency needed. Came in for Dominican Peso and they had $40 worth . How are you a currency exchange WITH NO CURRENCY??? Wont waste my money here agai ... more

Awesome workplace

Went in the morning 3 tellers available to help all very friendly

Awesome fast bank

Trying to create an account, a bit difficult, but Gabriel walked me through the process with ease.. if I ever need help , I hope that I’m connected to him.. Thanks so m ... more

Im very happy that my funds were received and I am going to prosper

Discrimination and racism. Guess white people dislike other races asking to withdraw more than a tellers salary is hard to swallow.

Just opened this location and service was FANTASTIC. Very friendly tellers and so welcoming and nice. Thanks!

Had an emergency and came in at 430pm. Paul Shuo was amazing. Saw I needed help and stayed late to get everything resolved. Can't say how thankful I was for this!!

Danny was extremely helpful with a bank concern I had. He was professional, experienced, and very friendly. I would recommend anyone to him. Thanks for your help yesterda ... more

Sheri went above and beyond for us. There were certain issues with my credit report and she worked tirelessly to help get them resolved. I felt confident in every single ... more

I went in as usual and they were very helpful. I even lost my cool a bit and they were on top of all of my needs going above and beyond to fix the problem!!! Would recomm ... more

Got a loan through this place. They never help with any extensions or ANYTHING EVER! Had my loan through here for YEARS. Going through hardship and do you think they'll ... more

This is a team of amazing bankers led by Dorothy Ton. We've been banking with Comerica for 3 years and have had the best experience with the team of bankers.

Great bank, very friendly staff, and it's nice to be able to always talk to someone. The staff is always willing to help any way they can.

Not a good bank. While clean and tidy, their policies suck. 10% fee for cashing a check.

Useless people. I cant even withdraw 200 dollars of my money. Thanks but you are fired.

Needed to open an account, we didnt know we had to make an appointment. The guy told us to wait, it will take around 40 mins. We waited, a lady came over and said we need ... more

Went to get power of attorney notarized. They said they couldn't do it (that it was Chase's policy). Called the branch at Coit and Legacy and they said come up - we do th ... more

I wouldn't give any stars if I could. Chase is getting worse and worse. Drive through is horrible, they don't even greet you, take their sweet time, and still give you an ... more

He was quick in getting my check deposited.

FALSE ADVERTISING on company sites. Went to this Bank on 3512 Preston Rd., before the lobby closing at 6p on Fridays! To my surprise & anger the lobby was closed BEFORE 6 ... more

Terrible customer service with the teller that helped us here. I went in to deposit a check for the first time and it was a terrible experience. A teller at this branch M ... more

I normally bank with Laura at the 14th and Jupiter location. But I decided to run in here and deposit an $8,000 third-party check from a family member. Immediately the In ... more

Everyone was rude. I couldnt speak Spanish and most of the customers were Hispanic. I have 7 years of being a banker and knew the ins and outs of it but they made me a te ... more

There's no longer a frost bank or an ATM location at this address.

Have always left this bank frustrated. Long wait times even when nobody else is in the lobby, it just seems like simple things always tend to take a long time across the ... more

Depending on who checks you out it can be slow

Staff person Zain loves being argumentative and disrespectful.

Been with them more than a decade. Always great service@

Love this bank. Everyone is always welcoming when I come in, I never have to sit and wait in long lines, and the lobby is always clean and quiet. I never have any issues ... more

I would love to preface this with the fact that I was having an atrocious morning and left with a smile on my face. Spencer hinkleman handled some check cashing for me. T ... more

We came here at 1.05 and We cant to access the ATM and other services as they are closed for full one hr for lunch. No where it is posted on their operational hrs. I appr ... more

Just wanted to say a quick thank you for the customer service provided by Jamila she's always friendly and willing to help you find the best loan give you your options an ... more

I find this bank very nice to work with. Employees are always eager to meet my needs, never have to wait long. They had a nice promotion which brought me to them and I ... more

I just started banking with Cap One. Their branches are notoriously far apart. I had to go 6 miles.

Worst bank ever. Learn how to run a business.

I had an appointment, but when I arrived at the bank, the banker was on lunch break and no one else was available. I wasted my time going to the bank for an appointment ( ... more

Fast and easy services.

This location and bank in general has been very helpful to our family. You can also utilize their fiduciary services for financial planning when looking for investment ad ... more

I have been inside this bank several times from fraud situations to opening new accounts and Rishi is always there to help me! He is super kind, patience and incredibly h ... more

The Best Bank

I had a very bad experience with the customer service this is the worst place ! I like to go to the new place in Preston they r very helpful and always greet you with a b ... more

Many tellers few bankers.

The branch closing before 5 and that's not the closing time

Horrible, everything is so difficult and nothing works. Always charging you fees and giving you a hard time

Please be careful if you have account with TRUIST, they steal your money! Truist Bank charged me "Maintenance Fee" $30 per month for total 11 months without notifying me ... more

Love this Bank. Always nice and relaxed environment. I also became familiar to the staff, they know me and talk to me in a very close friendly way. I hate the long lines, ... more