Texas Engraver

Heather is the sweetest sales person I have met! She helped me purchase a ring for my boyfriend and even helped me visualize if it would be the correct size. She was kind ... more

Customer service is always great

Excellent service

Love this place

Came into the store nobody came and asked if we were helped they acted like we didnt even walk in. Really wanted a ring but that was such a turn off! When usually they sp ... more

This location is always unorganized and the employees are un trained. Today they lost all my Jewelry that I dropped off for cleaning and couldnt find it! Extremly stressf ... more

Very helpful, large selection, great service!

Theyre always so nice and helpful. I love going here, its dangerous because I always spend $$ lol. Love it tho, and the ladies here are so kind!

Received a necklace for Christmas. It broke between links 1/31 and James Avery is charging me to fix it. You would think they would stand behind their craftsmanship.

Kelli is very rude !

Stop raising the prices back then it was cheaper now yall are raising for just silver. Its just silver its ridiculous. I remember walking in I used to but 4 charms for my ... more

Friendly and knowledgeable staff. Always a must visit for high quality and sentimental jewelry. They restored an important 20 year old charm for me to like new.

Unless you wish to purchase directly from there inventory - dont bother. This is not an actual jeweler - just a place to pay high retail prices for what THEY have not wh ... more

Ofelia needs to work on her customer service!

A beautiful store, very large. Was greeted and was given time to look on my own. Service was exceptional.

Greate service DELICIOUS food clean restroom love it

Friendly. If they really feel you are going to buy something they are more helpful. If you get a charm you can get your purchase back in a few days . Parking is great ple ... more

Delia was absolutely amazing. Beyond helpful & very engaging! Thank you Delia from you fellow Texans that unfortunately reside in Mississippi. Its hard to find people tha ... more

My husband brought me in after he started my addiction with all things EDC, we have collectively bought multiple knives from here and enjoy the service everytime. Great p ... more

Really good experience here! I drove to this location specifically because I'd heard the people were nicer. Ms. Lee helped me with getting a charm added to my bracelet, a ... more

Wonderful Atmosphere! Jamie Villeda was extremely informative and attentive! Thank You!

Love all things James Avery. This time had to get my granddaughter a Texas A&M key chain for her acceptance Fall 2024

Excellent service!!!

Nice staff. No new creations.

Very beautiful place

Nice & timely

One of my favorites

Appreciate the customer service and the products sold at this store.

5 star experience! I am blown away at the customer service of this location!! Everyone was helpful & friendly. Austin was informative, observant & patient! I found exactl ... more

Very nice showroom and service by their representatives; the products they carry as bracelets, rings, and charms are very nice. Still waiting to see if these are quality ... more

Always super busy but they always take care of each customer

Beautiful and excellent quality!

Love James avery. Flowers were in the field next to James avery

We visited on Dec 30th to get charms attached that were gifted for Christmas. We are new to TX and have never heard of James Avery. My daughter got her first bracelet fro ... more

Quality jewelry at reasonable prices. Staff is friendly and helpful. My go to for gifts for my wife!

Love this particular location! Everyone there is amazing! Especially Cinthia. She is very professional, patient and helpful.

Wonderful customer service!

Beautiful jewelry, lovely property.

Love the all the charms I have a lot on my bracelet

Worst experience ever was told the Two bracelets I was getting for my daughters would be ready in an hour took two an a half hours won't ever go there again plus the big ... more

Linda is amazing, she is always friendly and helpful.

The friendliest staff! I love shopping here!

Did not like my experience! I went to pick up my moms bracelet and when I showed her the bracelet she said it wasnt hers ! I later then went back and the old lady working ... more

We have been here twice to the Southlake location, once to purchase a couple items and once for a repair on a cross necklace that my daughter had for several years. She ... more

Little to no wait, the girl that helped me find the right size ring was friendly and gave fantastic advice on picking the best size.

Some of my favorite jewelry has come from this designer!!