Vermont Fireplace Store

Sue was wonderful! The tech, Phil arrived on time, actually called me to say he could come early. Phil was professional, and sooo patient with me and my questions. He rew ... more

HBEnergy is always very prompt and professional in their service and customer service. Their service techs are knowledgeable and have answered every question I've asked. ... more

Eric was a pleasure to work with. He always arrived when he said he would and we were very happy with his work.

People that give their full attention to you even with a small purchase. They are patient, friendly, and knowledgeable. The floor models, showroom and outdoor display are ... more

We were very pleased to have Logan from Chimney Sweep II clean and check our gas fireplace. He was courteous, professional, and explained features of the fireplace we w ... more

So appreciate Arnie and Peggy's expertise, guidance and professionalism on this project. We are thrilled at the result and look forward to enjoying our beautiful new fir ... more

Excellent display and service. We drove several hours to be able to see the beautiful RAIS fireplaces on display. The showroom did not disappoint and Sarah was most helpf ... more

Had a needed repair and a part. Purchased igniter and asked to place outside. They did and I was able to repair pellet stove

Horrible! Called in August 2022 for a pre-season service and a problem we were having with our thermostat, lady said she'd call back when an appointment opened up. We go ... more

Fantastic service and quality.

Very friendly service

Came to clean my chimney. Made a mess all over. Spent not even 15 minutes here and charged me $225 and then tried to convert me to their religion by passing on brochur ... more