Virginia Hyundai Dealer

We went in there in hopes of getting a good deal with a hyundai venue we had seen on their website. They were nice to let us pick and take the Hyundai venue that was on d ... more

Reserved a car and was told they would call me the next day after the detail was finished to come pay for it and pick it up. Never got a call. Would not buy here. Car sal ... more

Everyone was so helpful

I had an appointment for a state inspection and oil change. It took about 3 hours without needing any other repairs or services done. I shared a concert about a noise co ... more

This was the first new car buying experience that I have had. The people at Craft Hyundai made buying my Santa Cruz easy, simple, and efficient! I was, and still am, ve ... more

Bik and his team were great when I they helped me out until I sold the car I purchased and asked them for the warranty money back. Henry has been giving me the run around ... more

Fast work

Everyone was very nice and informative! There was no pressure. They were happy to answer all of my questions and get me exactly what I wanted.

EVERYONE was very friendly & knowledgeable. Quick service & helpful in every way. Im very happy with my purchase! Tree was my salesman & he accommodated me with no hesita ... more

They will say their cars are perfect but less than a month later you will need to be dumping 2k+ in repair bills on it. Stay far away from them. They will say anything to ... more

Absolutely horrible car maintenance experience. Waited 2 hours and 15 mins for an oil change. They kept telling me that they were waiting for a filter to arrive. I guess ... more

This is literally the worst place for your car to get serviced at , I waited a month for my appointment, and they have now had my car for almost a month just to fix a da ... more

I own a GV 70 and can't speak to anyone to schedule service for my car. After getting through the automated system, I reached the service department only to have someone ... more

TERRIBLE SERVICE - I bought my car & service plan from this location in 2017. Initially everything was great, but the car service has gotten so frustrating that Im not pl ... more

Very friendly and knowledgeable staff!! Del was awesome to work with.

Fantastic service with a car perfect for my needs at a reasonable price. Mohammed Clearly walked me through the process and kept me informed the entire time.

I'm rating this dealership based on their Service Dept. No complaints about sales.

I normally never leave bad reviews but today at this dealership my husband and I met the absolute worst general manager in car sales ever. Mr Escobar was rude and hostile ... more

What an absolutely amazing car buying experience! I walked into Pearson Hyundai and was immediately greeted by Mike Spease who asked how he could help me. He grabbed the ... more

Taking away complimentary car washes because customers complain about it is ridiculous. So because of them we lose that advantage for other customers. Pretty unfair. Mayb ... more

Our experience was great! We basically worked with James W the entire time and he was the best. Fair, not pushy, fast and knowledgeable. We give him and Duncan 5 stars. I ... more

On Friday, March 29th, I had to take my car in for service due to check engine light and shaky start-up. I was immediately greeted by Frederick. He was everything that's ... more

Our salesman was Jimmie Duff and he was awesome! He was very easy to work with and didnt pressure us into making a decision. He took the time to show us a couple of mod ... more

Was NOT happy w/the recall. I went in a wk prior to have my 1st oil change and inspection. Then they told me of a recall and they'd call me to set up an appt. I made the ... more

It's ok. Kid in service depth really had no answers for our questions stating he just works there...hmmm. sayin...