Virginia Savings Bank

Phenomenal, friendly and helpful staff. This is banking the way it used to be. The Springfield branch is always a pleasure to work with, but I have had similarly great ex ... more

Everyone here has been nothing but helpful with all our banking needs, thank you.

All the employees here are super helpful and the manager is great!

Nancy is the best she helped me open a savings account!!

Always the best

This review is for the Operations Center employee that called me today. So last night I applied for an account online. After verifying my identity (via SSA/IRS) and lin ... more

I have been to this location several times and the people that work there are amazing! I was brought out a cup of coffee by Sayed which instantly put a smile on my face. ... more

Very poor service

This has changed from 5 stars to 1! 21 years with Suntrust, personal and business at this branch. However, they made HUGE paperwork error, and it cost us Thousands durin ... more

My elderly mother banks there. I went with her one day and they treated her so well. It was as if my mother was their mother.

The employees are friendly. You always get excellent service.The best Bank. I have. Ever used.

Quick, polite and competent counter staff.

Bad customer service

Everybody is so friendly and the service is great every time!

No help at all.

I opened an new CD account with Ms. Farahnaz Bahvi. She was very pleasant, and helpful. I was very pleasantly surprised, how nice and helpful she was. I was little concer ... more

Very efficient and organized suntrust location. The employees here are nice and hold great value in work ethic. No drive through Either so the line is very fair and the w ... more

Not open anymore

Guy at the counter wouldnt let me use their restroom after I made my withdrawal.

I worked with Mike Eastman to get financing for my first home purchase. Mike was very professional and helped answer all of my questions about purchasing my first home. H ... more

Closed February 2019

I had the opportunity to speak to the Consumer Regional President Debbie Coleman I have to admit, I was surprised she returned by call sooner than the time frame advised. ... more

Atm stays out of order! Yet will charger you fees complete SCAM DONT USE JUST TAKE YOUR MONEY AND CHARGE FEES!

Does not exist in this location

Been going to this Bank for a long time. It super, have good checking accounts and safe deposit box, and really friendly staff, like Walker and Nancy. Nancy helped me a ... more

Jessica is the best banker in the entire branch love her energy

This is one good bank, no monthly fee and good customer service,,,

Quick service, friendly staff an overall great experience.

Been going to this Bank for a long time. It super, have good checking accounts and safe deposit box, and really friendly staff, like Walker and Nancy. Nancy helped me a ... more

Been going to this Bank for a long time. It super, have good checking accounts and safe deposit box, and really friendly staff, like Walker and Nancy. Nancy helped me a ... more

Great branch and great team! Always helpful and pleasant. I come here instead of ballston despite living within walking distance from ballston branch

Location closed

One of the worst banks I have dealt with. Really doesn't matter which branch I visit the drive thru is horrible. Also a 10 min plus wait. You will also have to wait a cou ... more

very nice staff. i rushed to the bank late one saturday morning to make a deposit before the 12pm closing. i had to anxiously wait my turn in the drive through before i m ... more

Customer service

Kenny is an awesome teller at Union on Staples Mill Road. He is professional and patience. Always gives me information on how to improve my banking needs.

The woman Michelle who works at this location is very rude. Made me feel very unwelcomed for being my first time comming to this bank. Everyone else was pleasant probably ... more

Teller was very friendly and helpful. She handled my transactions efficiently. I was in and out quickly.

Went to have my card paused on Friday because I could not find it and the teller was able to pause the card with no problem. She gave me a number to call to reactive the ... more

Customer service

Roman and his team have been incredibly supportive of our small business. Theyre always responsive and helpful and go out of their way to ensure a positive experience. Th ... more

great staff! drive thru open till 6 awesome staff !!!!

The girls are great. They all help me out fast always will bank with them all ways

Very helpful, management is excellent. Very patient with customers.

The bankers at Atlantic union bank Sandra and Shelly shows great customer service