Richland, WA Auto Parts & Accessories

Fantastic customer service. Shane (Store Manager) always goes above and beyond to take care of what we need for our company fleet. They are trustworthy, honest and I appr ... more

Love this Tire Factory. Always take my car in here. They dont try to upsell you things you dont need. They are very honest with recommendations.

Very efficient

I had to two other places and these guys were able to help me.

Great service!

Great customer service here. Stopped by to fill up my tires. In and out in 5 minutes.

Shawn was able to come out and mount and balance 2 tires on my car about a hour after I called him for his services, awesome dude, professional service. Thanks for saving ... more

Was charged almost $100 over the estimate after the work was done. Very fast though.

For those of you who are just checking the lowest reviews please read this fully. These people are first class con artists, now their service is fine and they can change ... more

The owner, Ron, is not friendly at all! Talked to him on the phone before I went down there and he raised his voice at me the whole time. People around me could hear him ... more

Clean, professional, friendly. I trust them.

I used to go to Walmart all of the time to have tires mounted and balanced, but the last couple of times, they've given me excuses that are outright lies about why they c ... more

Great customer service

I called 1 hour before they closed... Flat tire on my semi trailer.. I was 5 miles away.. Showed up.. Within 35 minutes of arrival... On my way...super fast

These guys are always honest and straight forward. I haven't had any problems with them and they always let me know what is happening with my toys. They are knowledgeable ... more

Excelente 👌

These guys are great. Always looking out for your safety.

A very efficient service from the employee Angel Aguilar who assisted me and I asked for a service, explained the problems with my car and they changed the winter tires. ... more

Good experience

Fast and attentive service. We pulled in and nice worker ran up to check the air. Clean cut happy workers

Always has been good when I've been here.