West Virginia Travel & Stay

We very much enjoyed our stay here. The rooms were clean and spacious and the service was fantastic. We stay in quite a few hotels and particularly in Hilton brand hotels ... more

If you're looking for a unique, clean hotel with character and a great town to explore to go along with it-- this is your place! Stayed here for a night last weekend (04/ ... more

Good hotel with spacious suites. Convenient to the interstate and close to New River Gorge. It's an older hotel and needs to be renovated but overall it was quiet and com ... more

Fantastic staff, very clean rooms, well decorated, comfortable beds, modern and roomy shower, bathroom. Best $5 breakfast in town. Tropics restaurant next door is on a go ... more

Being a diamond member I had a wonderful experience the lady at the front desk was very professional and pleasant I ended up leaving a necklace that had a lot of sentime ... more

Nice place and close to everything

The location could not be more convenient. Our room was clean and comfortable with no issues. It has a complementary continental breakfast that had a nice variety and was ... more

Im really impressed. This is truly amazing hotel. Ive stayed at Hilton hotels. And this is better than some Hiltons Ive stayed at. Only breakfast was a so-so

This hotel was very pleasant and very convenient. I was in town for the ZZ Top and Lynard Skynard concert at the civic center. It ended up being within walking distance. ... more

Wonderful clean pet friendly little hotel with helpful and friendly personnel. Within walking distance from a well stocked Walmart (if in need of anything you forgot to p ... more

The staff was friendly and polite. The room was clean and had a very open area to put your belongings during your stay. The location is easy to access from the highway bu ... more

Was a very clean, comfortable hotel. Front desk was friendly and helpful. And to make it even better..Cracker Barrel was right across the parking lot.

Rooms very spacious and spotless! Highly recommend! Very friendly staff at check-in!

Clean, friendly, quiet! Safety: The property is well-lit, close to other typical (interstate) businesses without any noticeable foot traffic. Main entry faces the road wi ... more

Nice quiet clean room ( room 400 )

The location is the only good thing about this hotel. There is always something wrong with every room. The first room of our stay was dirty (hair stuck in the phone cord, ... more

Location was great. Off the highway enough to not hear traffic. Offered free breakfast but we did not stay. Very minor issues in the bathrooms but really not a problem to ... more

The rooms were adequate but not exceptional and very dark. The bathroom is in need of remodel/ refresh. I've stayed at numerous Hampton Inns and always look forward to ... more

Was there for business meeting. Nice meeting room, temperature was comfortable, lunch was great and staff very attentive.

Guy behind the counter was very rude and not helpful. Lost our business. The lady on the other hand was very nice.

Got to room and was disappointed. I was told there would be a shower chair, there was not. I only have 1 leg so that was inconvenient. The refrigerator had food left in i ... more

Clean, and comfortable; staff went above and beyond to be accommodating. Front desk staff friendly and knowledgeable

Jess goes above and beyond for homeowners and guest satisfaction. I am a superhost and have kept and maintained 5 star reviews for the last 19 months. Communication is su ... more

Dog friendly on the first floor. Bathrooms need updating badly and threadbare towels. Seemed clean though and comfortable beds. Rooms : 3/5 | Service : 3/5 | Location : 4 ... more

Got there a little early, 2:30. Was told the room wasn't ready. We waited in the lobby. Couple came in shortly after us and immediately got checked in and upgraded. When ... more

This Hilton Garden Inn is in a great location. Plenty of locations within walking distance to eat, shop and get groceries.

Clean rooms and good prices and friendly staff. Great stay, but the slamming the doors and loud people and the internet is so slow kinda hurts and can barely surf the int ... more

Staff is very friendly. The place is always clean and well kept. Good location.

I especially want to mention the loveliest staff, and the warmest welcome by Carla.

Great hotel and nice and clean but someone was smoking the whole night and the hotel smelled strongly of smoke. We opened windows and still could smell it in our room.

Recently renovated and clean. Just watch out for room 502, the heater unit made a creepy noise like a noisy door opening.

I've been treated with respect from all staff, the rooms have always been clean with fresh bed sheets and towels/wash clothes, The price per night is right come on down, ... more

Great value!

Only spent one night there. But was a really nice clean hotel. Very convenient to restaurants and shopping. Very nice place Rooms: Room was very clean and modern

The breakfast here is truly the highlight of my morning The staff are truly amazing. Thank You WV for having me

We stayed 1 night in a king room. Arrived very late in the evening and the desk clerk was very welcoming. We were on the 2nd floor but in hindsight the 3rd would have bee ... more

Checked in late last night and had to spend half hour knocking on all different employee only doors because there was no front desk attendant. When he did emerge, he didn ... more

Pool was closed. Reason for the low rating

Rude at the front desk . Answering questions she doesn't have knowledge about , then gets mad because I ask her to ask someone who knows .

JUST STAY AWAY.

Loved this hotel.

The staff was really nice. However, the thermostat in our room did not work. The hot tub is also not operational, which both made our experience not as much fun with the ... more

Nice hotel with all the usual amenities. It was a large king room with a comfortable bed and pillows. Friendly check-in and limited breakfast buffet provided in the AM. N ... more

I stayed here on a business trip and it was very nice. The rooms were clean and smelled fresh. Rooms: Clean and everything was new

Excellent Hotel! Rooms are clean and spacious. Staff was friendly and professional. Location is a little bit out of the area, but okay.

Breakfast was terrible. Water pressure was terrible. Customer service was terrible. Front desk sleeping when checking out

Stayed overnight(3/30), the young lady working the front desk that evening deserves to be recognized for her customer service and praised!! Thank you again for fixing Mar ... more

A one night stop on our way back from N. Carolina. We were welcomed at the front desk, room was exceptionally clean and comfy, breakfast was fully stocked with sausage,eg ... more

Tom gave excellent service, definitely deserves a raise.

Ok place close to casino. Our toilet was falling apart but we dealt with it. It is pet friendly but there is no where to walk your dog at all It is completely blacktop.