OYO Hotel Mobile, AL I-65 at Airport Blvd is located at 400 S Beltline Hwy in Mobile, Alabama 36608. OYO Hotel Mobile, AL I-65 at Airport Blvd can be contacted via phone at 910-466-6963 for pricing, hours and directions.
Contact Info
910-466-6963
Questions & Answers
Q What is the phone number for OYO Hotel Mobile, AL I-65 at Airport Blvd?
A The phone number for OYO Hotel Mobile, AL I-65 at Airport Blvd is: 910-466-6963.
Q Where is OYO Hotel Mobile, AL I-65 at Airport Blvd located?
A OYO Hotel Mobile, AL I-65 at Airport Blvd is located at 400 S Beltline Hwy, Mobile, AL 36608
Q What is the internet address for OYO Hotel Mobile, AL I-65 at Airport Blvd?
A The website (URL) for OYO Hotel Mobile, AL I-65 at Airport Blvd is: https://www.oyorooms.com/US/199260/?utm_source=GMB_US&utm_medium=Organic&utm_campaign=US_MOB003&latitude=30.67874508462255&longitude=-88.12812589108944&locale=en
Q How is OYO Hotel Mobile, AL I-65 at Airport Blvd rated?
A OYO Hotel Mobile, AL I-65 at Airport Blvd has a 1.3 Star Rating from 107 reviewers.
This nasty hotel it's located in an area that is questionable considering a police officer told my grown children it wasn't safe to be outside in the area after dark and strongly suggested they go in. There were roaches scattering when we opened the door to the first room and it's nonrefundable so I went to ask for bug spray. The guy at the front desk wasn't happy and said we don't have bugs. I showed him pictures. The lower level has busted and boarded up windows. The steps are rotting away and rickety. The balcon railing was rusted through and had a 2x4 attached to keep it in place. When we got another room, the toilet overflowed. They charged us an unexpected deposit of $50/room that was cash only and they "conveniently" have an ATM in the office. No towels in the rooms, The air conditioner quit working in one of the rooms. The morning attendant when we checked out argued with me that I didn't pay, it's a good thing I kept my receipts and emails. Spring break vacation was foiled. I have requested a refund. Don't stay there.
Business Response on GoogleMar 27th, 2024
Hi Mom2.0 Broussard, We apologize for the unpleasant experience you had during your stay. The safety and comfort of our guests is our top priority, and we take your feedback seriously. We have forwarded your concerns to the management team to ensure necessary steps are taken to improve the conditions you mentioned. Please note that we aim to provide a hassle-free experience to all our guests. We apologize for any inconvenience caused due to the lack of bug spray and the issues you faced with the room facilities. Rest assured, we will address these concerns and make sure our guests do not face similar issues in the future. Regarding the unexpected deposit, we apologize for any inconvenience caused. We will review our processes to ensure such issues are avoided in the future. If you still need further assistance or would like to discuss your refund request, please reach out to us at [email protected]. Our team will be happy to assist you. Once again, we apologize for the inconvenience caused and hope you will give us another opportunity to serve you better in the future. Warm regards, Team OYO
Ladell Smith on Google
Sosa Baby on Google
They were quick to get you into the room but this place is filthy it has a infestation of roaches and they did not have any televisions inside the rooms there was no microwave available in case you needed something but I would not recommend eating in the rooms at all this was a horrible experience for me and my family 0/10 do not recommend to anyone !!!
Business Response on GoogleMar 15th, 2024
Hi Sosa Baby,Team OYO here. We're sorry to hear about your recent experience at our property. We apologize for any inconvenience caused due to the cleanliness issues and the lack of amenities like televisions and microwave in the room.We take your feedback seriously and will make sure to address these concerns with our team to improve the overall guest experience. If you have any specific details or if there's anything else we can assist you with, please feel free to reach out to us at [email protected] appreciate your valuable feedback and hope to have another opportunity to provide you with a better stay in the future.Regards,Team OYO
Danny Desai on Google
Phillip Schuyler on Google
Roaches! Roaches! Big little medium sized roaches, spiders , all that a no TV the place is nasty! They don't offer towels for showers , do not go
Business Response on GoogleMar 13th, 2024
Hi Phillip Schuyler,Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you faced during your stay. We take cleanliness and guest satisfaction seriously, and it's disheartening to hear about the issues you experienced.We understand that pests are unwelcome and certainly not the experience we aim to provide. Our team will immediately look into this matter and take appropriate actions to ensure a pleasant stay for our guests in the future.Regarding the availability of towels, we apologize for the oversight in not providing them during your stay. We have forwarded your feedback to the concerned team to rectify this and ensure all necessary amenities are available for our guests.If you require any further assistance or have additional concerns, please reach out to us at [email protected]. Our team will be more than happy to assist you.Once again, we apologize for the disappointment caused and hope this doesn't deter you from considering OYO Rooms in the future. We strive to improve and provide better experiences for our guests.Thank you for your valuable feedback.Team OYO
