Mobile, AL Hotel

Apparently confirmed reservations dont mean anything at this hotel. I reserved a room via the IHG app the day of our stay (yesterday, April 5, 2024). Gave my credit card, ... more

The Hampton Inn & Suites Mobile-Downtown is a larger Hampton property. The hotel is a bit more upscale than many, but not quite as friendly as most. The location is perfe ... more

Very nice beds

Very good hotel, bed is good

If you are going to Mobile for business and have an early flight would highly recommend given its location right at airport. Staff were extremely friendly and helpful. Ro ... more

No alarm clock, problems with opening door with key. Really funny way to open door. No milk at breakfast for cereal and couldn't find anyone to get it replenished.

Breakfast is not worth the price. Very disappointed Food & drinks: Breakfast is not worth it. Very disappointed

Close to airport. Clean, plenty of parking. Elevators for all 4 floors. Close to everyrhing including S. Alabama U. Staff was super nice.

Excellent service from everyone!!!!!

Lovely Easter brunch. Will definitely be going back.

Really enjoyed the stay. Breakfast was great. Can't say anything bad

Had a great experience. They make sure you are able to relax and on site restaurant was great.

This is a nice Hilton Garden Inn. The location is a good place, even if a little difficult to get in and out of due to road configuration. The furniture in the room is in ... more

Started staying here 3 times a week for my job.. everything has been renovated so it's like a brand new hotel.. my room was very modern and clean.. my king size bed is on ... more

Front desk gentleman can't log on the computer so it took three times longer than usual to check in! Then no sofa bed bedding in closet! No body wash! No tissue in tissue ... more

Nice hotel

Great service and clean room

Clean place, good beds, a/c was quiet and has always on fan setting. Reasonable rate. Shower was Ok for tall folks, water pressure just adequate. The free breakfast wa ... more

Had bed bugs. Had to throw away my clothes and spend money on cleaners. Called and complained. They said somebody will contact me in 24 hours. Nobody reached out. Just ca ... more

I just went to visit a friend and his room was horrible. Roaches were everywhere and it had holes in the wall I really don't know how they got there it looked like mold h ... more

No stars this place is infested with roaches and mold. There is no house keeping and no one there wants or is willing to fix the problem. I do not recommend Rooms : 1/5 | ... more

This is the only place I like to stay whenever I go to Mobile. If not then I just turn around and drive back home. I've been staying here for about two years now.

Good place to rest, the bad thing is that the m club was not useful

We had a two bedroom suite on top floor. The suite only had one small bathroom. The bathroom door wouldnt lock. We were also unable to lock the front door and had to leav ... more

MARRIOT SHOULD BE ASHAMED ! This place is horrible you cant get linen, tissue or service for a 4 day stay according to front desk this is protocol they only change trash. ... more

This is my second time staying here to have made a lot of improvements. I will be back. Thank you guys see the next trip

Room great. Location great. Employees great. Breakfast lousy

Tenisha at the front desk is the only reason im giving a three star rating. I was there for the Springfling concert April 5-7. It took us 4 room changes to get a decent r ... more

Great in every way: employees in every department, cleanliness, comfort, and food

Yuck

The staff is nice and the hotel is kind of clean, but there seems to be many things wrong with this hotel. Grass and weeds outside are overgrown which makes the place see ... more

Rooms were nice and clean...bed was comfortable..the only problem they ask far 100. Deposit and tell you it will be put back on your card within 5 to 7 days...my husband ... more

Everything is getting better here , our stay has been great , the rooms looks so much better since the last me and my husband Been here , but the only problem is that the ... more

I stayed here last week for work and the door to my room wouldnt lock with the deadbolt. I immediately called and asked the front desk for a new room and she ignored my r ... more

I rented from this Hotel a long time ago when it was under another name so I was unsure of staying here because it use to be pretty run down. Well not anymore! There roo ... more

The overnight front desk clerk is terrible. I prepaid for my room and he is going to say the website I booked on charged the wrong amount and I would have to pay more. I ... more

Nice and clean! Front counter ladies are very nice. Also has a descent breakfast

This was the prettiest and comfortable place to stay!! Everything available if needed! Very clean!! Very comfortable bed!! Would love to stay here again!!!!

Friendly staff. The rooms have recently been updated and the lobby is currently being updated and should be stunning when finished

A hit and a miss for me.... As part of our large bus tour of the deep south, 50 of us stayed for two nights at this hotel. I am a Marriot member and prefer to stay at thi ... more

I was highly pleased with my stay. Arnetta, the assistant manager treated me like a relative from the moment I entered the front door. She provided pertinent information ... more

Tyra is my mom and she is very awesome (:

Back on 18th November 2023 I booked and paid for a 2 night stay in Fort Conde for 22 and 23rd March 2024 as we were attending a concert in Mobile that was a Christmas gif ... more

I have never been there but it's a disgrace to our community and needs to be shut down.

Great hotel. The staff was exceptional. Extremely clean property. Free breakfast and dinner and 2 free complimentary adult beverages. Pool and hot tub were a perfect comb ... more

Room wasnt bad, the door didnt fully close and was pretty much cracked during our stay. Even with the lock I could see and hear everything outside.

The Staff made all of the difference. I give the front desk 5 stars! They went above and beyond to make my stay comfortable. The breakfast was sausages on the hot bar onl ... more

My brother stays there