Montgomery, AL Financial Services

Justinia she was great help happy customer

I tried to get help my check there and the first teller was very nice and polite but the African American female teller I spoke with was very disrespectful, she literally ... more

The young lady at the drive-thru was great. Answered all my questions and took great care of us. Didn't rush me and was very friendly.

Every time I go there to make a deposit my money comes up short take your money to another regions the clerks at this one are grimey and greedy thieves and its happened t ... more

Not sure yet he's not responded to my email.

Not sure yet he's not responded to my email.

Went to add someone to my account on Saturday and was told there wasnt a banker available that could do that and would have to come during the week. Adding someone to an ... more

Worst bank in Montgomery, AL.

H&R block is the best place to have your taxes done don't miss out.

Thank you for answering all my questions. I feel like I was completely taken care of.

Bad customer service and refused to work with me.

Teller in the drive thru is rude and doesnt listen.

Kizzy made the tax preparation process a total breeze. Her professionalism and calm demeanor really put me at ease. I look forward to working with her again next year!

Collinsworth told me that I would get back 100 bucks for my taxes out of grossing 46k that yr and that it would cost me 160 something for him at Jackson Hewitt to file my ... more

Excellent bank, great people that are nice, friendly and work well. The location is also good.

Not sure yet he's not responded to my email.

Miss Kim did a very wonderful job she made me feel at ease.

Vegas trip cancelled in March due to COVID-19.VIP reservation company promised a refund in writing multiple times.VIP company lied to us about needing to wait for the hot ... more

The teller was very helpful after a stressful process of finding a loan it was very busy but she kept her composure and assisted me with my loan and i got approved Ill de ... more

Worst customer service ever, been using them for 3 years only because the company I work for had an account with them. I didn't even want to give them 1 star. From manage ... more

If I could give more stars I would! Had the best banking experience here. I Open a new business banking account with no problems. The team here is extremely professional, ... more

This bank has the worst customer service ever. And apparently they don't know what time they open.

Since they switches it’s harder to get someone on the phone I have questions about a new card

Horrible stay away from those people !!!!

Had somebody hit my car in front of their store and they will not let me use the camera footage or view it. Said due to “privacy laws “, they can’t let anybody view ... more

Very helpful. To bad they are only interested in your money. Not one ounce of compassion. Don't ever use the Prattville location.

Look no further if you need a short-term loan yet have bad credit. Their short-term loans for bad credit are truly lifesavers since they understand that life happens.

What seem to be hard for myself and my wife. It was painless and fun.

She really good at taxes.

Lake helped me cut my auto insurance cost in HALF monthly! Hes definitely the guy to go to for savings. Friendly & prompt service! 10/10 recommend

Very professional and nice people to do business with. Will recommend them to anybody.

Friendly, helpful people.makes shopping less of a chore.

This bank is just full of awesome people. I needed some help with paperwork not even tied to this place and they still offered the time and effort to help me out! Ms. Lus ... more

Does this bank ever answer the phone? Does anyone answer the phone or do they just stand there looking at the phone?

Top shelf

Need more experience

Didn't know this was even here. Very convenient especially since they closed the branch that was in the area.

Please change your hours online. I drove a LONG way to meet my son here based upon the posted business hours. I arrived at 12:15 only to learn you close at noon.

Late with our deposits awful place

Our experience at Vally Bank was terrible. If your elderly or anyone you love is elderly and thinking of investing with Valley do not do it. They desperately need to be e ... more

Great Service, Job Well Done With My Credit Would Refer Her To Anyone

Returned a check that they said had already been deposited. Thats because they returned it the first time. Now refused to give me my check back.