Firestone Complete Auto Care

Fast, friendly, and go above and beyond to satisfy the customer. EXCELLENT!
Apr 8th, 2024

Great job! Got me in asap with urgent issue. Brandon great communication and professional! Thank you!
Apr 5th, 2024

Showed up to get my TPMS sensors calibrated. It was done so fast I came back to get some tires I needed dismounted. Ryan was great and assured me everything would be done and in a timely manner. Great service! Will be returning for their lifetime alignments.
Mar 27th, 2024

Took my truck here for an alignment. Took them forever to align my truck and couldnt even put everything on the green zone. This place is trash and a scam. Wont ever go back to this place. Dont recommend this place.
Mar 21st, 2024

I had alignment and oil change completed at Luke AFB Firestone location on a Tuesday, I drove a short way home but next day on the highway noticed the oil light came on. I called the store and manager said probably hadnt been reset so not to worry just bring in and they would reset. When I got home neighbor checked and oil was very low, I took it to a closer Firestone and it was very low and put in over a quart and half more oil. No leaks. While I understand humans make mistakes this could have been a very costly mistake and while the manager offered to refund me the cost of the oil change it doesnt account for the time I had to waste, the appointment at the VA I had to reschedule or the stress it caused. I have been a loyal customer for many years of Firestone particularly the Luke AFB location, I am now distrustful of them, did they just short me with the oil, or did they even do an oil change, Firestone needs better Checks and balances in place. I will not be returning to Firestone and will no longer be recommending them as I once did. I did take a photo of my oil dipstick so as you can see oil was very low
Mar 14th, 2024