JCPenney
-
484 Sun Valley Mall
Concord, California 94520 - (925) 687-6000
- Website
Hours
Chamber Rating
-
Heaven Jang
Came into the store between the hours 4:45 pm to 5:45 pm. 4/10/2024. I went in to ask if they had a JCPenney bag I could buy for 10 cents so I wouldnt have to walk around the mall with my brand new just bought Apple iPad. The lady on the top floor was very rude. Me and my husband asked for a JCPenney bag and she said no I said we cant buy them for 10 cents anymore? She looked at us very arrogantly and said in a condescending sarcastic voice sorry times have changed and gave a snarky smile. Me and my husband were just shocked I said do you not sell bags anymore? or do you just not give one unless we buy something? And she said yup u have to buy something then proceeded with how times have changed and she was very unkind/snarky about it. We were able to get a bag from the kind people at the boxlunch store for free!(: She didnt have to make the snarky comments and treat us like trash. She simply couldve said according to our store policies we cant give bags to non paying customers sorry and thank you for stopping into jcpennys. Its literally as simple as that!! It takes a lot more words and energy to be rude than to be kind and simple about things. Me and my husband had a grand time shopping for other things in the mall and we were both dressed up nice so the way we were treated didnt make sense. Its possible shes a racist since Im Mexican and my husband is Asian. I told the manager what happed and she kindly explained the policies with no problem however she didnt care at all about my experience with what happened. The whole store is mainly ran by a bunch of moody miserable old ladies. Youd think when someone looks dang near 70 theyd know proper customer service and how to do their job. Will not be returning anytime soon(:
Apr 9th, 2024 -
Allan Esver
I like the jackets.
Feb 25th, 2024 -
Mauricio Teles
Jan 5th, 2024 -
Jorge requena
this place is almost the same JCPenney much more organized
Jan 3rd, 2024 -
Bena j Mendez
Haven't been in JCPenny in years and I love it great prices and you can fine great things
Dec 26th, 2023
About
JCPenney
JCPenney is one of the nation’s largest apparel and home furnishing retailers. Since 1902, we’ve provided customers with unparalleled style, quality & value. Browse our variety of kids’, men’s, and women’s apparel, as well as footwear, jewelry, accessories, & more with free shipping and curbside pickup available. Explore our new beauty concept, JCPenney Beauty, for skincare, makeup, and beauty deals from big-name brands like Covergirl & e.l.f. and Black-owned brands through Thirteen Lune. Visit our JCPenney Department Store in Concord, CA to discover a wide range of national brands such as Adidas and Levi's along with our private brands Liz Claiborne, Worthington, St John's Bay, Arizona Jeans, Okie Dokie, & more.
Vidoes
Payment Methods
- AMERICANEXPRESS
- CHECK
- DISCOVER
- MASTERCARD
- VISA
Questions & Answers
Q What is the phone number for JCPenney?
A The phone number for JCPenney is: (925) 687-6000.
Q Where is JCPenney located?
A JCPenney is located at 484 Sun Valley Mall, Concord, California 94520
Q What is the internet address for JCPenney?
A The website (URL) for JCPenney is: https://www.jcpenney.com/locations/ca/concord/clothing-stores-concord-ca-691.html
Q How big is JCPenney?
A JCPenney employs approximately 20+ people.
Q What days are JCPenney open?
A JCPenney is open:
Sunday: 11:00 AM - 7:00 PM
Monday: 11:00 AM - 8:00 PM
Tuesday: 11:00 AM - 8:00 PM
Wednesday: 11:00 AM - 8:00 PM
Thursday: 11:00 AM - 8:00 PM
Friday: 10:00 AM - 9:00 PM
Saturday: 10:00 AM - 9:00 PM
Q How is JCPenney rated?
A JCPenney has a 4.1 Star Rating from 842 reviewers.
Hours
-
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Ratings and Reviews
JCPenney
Overall Rating
Overall Rating
( 842 Reviews )Heaven Jang on Google
Came into the store between the hours 4:45 pm to 5:45 pm. 4/10/2024. I went in to ask if they had a JCPenney bag I could buy for 10 cents so I wouldnt have to walk around the mall with my brand new just bought Apple iPad. The lady on the top floor was very rude. Me and my husband asked for a JCPenney bag and she said no I said we cant buy them for 10 cents anymore? She looked at us very arrogantly and said in a condescending sarcastic voice sorry times have changed and gave a snarky smile. Me and my husband were just shocked I said do you not sell bags anymore? or do you just not give one unless we buy something? And she said yup u have to buy something then proceeded with how times have changed and she was very unkind/snarky about it. We were able to get a bag from the kind people at the boxlunch store for free!(: She didnt have to make the snarky comments and treat us like trash. She simply couldve said according to our store policies we cant give bags to non paying customers sorry and thank you for stopping into jcpennys. Its literally as simple as that!! It takes a lot more words and energy to be rude than to be kind and simple about things. Me and my husband had a grand time shopping for other things in the mall and we were both dressed up nice so the way we were treated didnt make sense. Its possible shes a racist since Im Mexican and my husband is Asian. I told the manager what happed and she kindly explained the policies with no problem however she didnt care at all about my experience with what happened. The whole store is mainly ran by a bunch of moody miserable old ladies. Youd think when someone looks dang near 70 theyd know proper customer service and how to do their job. Will not be returning anytime soon(:
Allan Esver on Google
I like the jackets.
Mauricio Teles on Google
Jorge requena on Google
this place is almost the same JCPenney much more organized
Bena j Mendez on Google
Haven't been in JCPenny in years and I love it great prices and you can fine great things
Overall Rating
Overall Rating
( 842 Reviews )Write a Review
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