Long Beach, CA Trailer Rental Service

Weve used this company on multiple occasions and they done nothing but supersede our expectations! Ryan has been a blessing to work with and hes always available to work ... more

Worst customer service, in person and over the phone.

Drop off at the Long Beach location was super easy, 5 stars. Pick up at Riverside is a whole different story. Pickup was truly a 1-star experience.

12-7-02 our today rental was ....Well very reasonable price for a total of 4 1/2 hours rental of 60 miles but we use less than that very good service well explained.... ... more

This location was fast, affordable, convenient, professional, and friendly. I had an emergency, and they were right there for me every step of the way. I felt like I was ... more

Service not that well be careful he makes copies of your credit card and license on the copy machine he said it's for his file but you're not supposed to copy nobody cred ... more

Went to purchase 10 moving boxes. He asks visa or cash. I say credit card. He tells me to swipes the card, I do, then he asks me for the 3 digit code on the back. I said, ... more

Great customer service

Unfortunately the staff is really unhelpful. We needed a truck for 4 hours. The staff said theyd only give us 3, so my husband asked if it was possible to have a grace pe ... more

They never pick up the phone, claim not to pick up because they're busy. Called while in the store with the manager standing at the counter whith no customers and my call ... more

Great people and a a great place

This location overcharged me by 1,000 dollars, the manager refused to help and when I called U-Haul corporate to file a complaint was promised a call within 2 business da ... more

Haven't even changed their address online. They are located at an entirely different address!! Drove around for 15 minutes while on hold trying to get help on where to go ... more

Can't get a hold of anyone on the phone during business hours a call center of theirs couldn't either.

Will never use your company again. May seem small, but now threw off my whole day. Used your company because I also needed a dolly in this move I'm doing by my self. Loca ... more