Walgreens

Illegally withhold pain medication for patients awaiting major surgery. Condescending attitude to both physicians and patients. Absolutely atrocious. Their head pharmacist is an absolute nasty nightmare of a woman.
Mar 8th, 2024

Collin at the pharmacy was rude and unprofessional. The pharmacist did not care. Pharmacy closes at 9pm but doesnt want to help if they still have 15 minutes left. Thanks to Colin refusing to help us. My dad ended up in the hospital late last night. The prescription that we were trying to fill was given to him from UCSF hospital when he was discharged. UCSF. Transplant unit provided their direct phone number if there was any problems for the pharmacist to call them directly.
Jan 12th, 2024

This pharmacy is very terrible. Extremely long wait times in the drive thru and there has been on a couple occasions when I finally reach the window and press the call button that the pharmacy team looks right at me and totally ignores me to the point I had to leave the drive thru and go inside. They are very unprofessional at this location and seem to hate the job. Everyone here is all grumpy and very disrespectful.
Aug 6th, 2023

If I could give them 0 stars I would
Jun 25th, 2023

From many prior reviews I read on Yelp and elsewhere--covering a long period of time, and including responses by Walgreen's representatives--it appears that Walgreen's management either doesn't care or is unable to bring about any change in a long pattern of poor performance by it's pharmacy employees.  We were forced into converting our pharmacy service from Save Mart on Standiford to Walgreens when the Save Mart closed and moved all it's account to Walgreens.  So, for several months we've been dealing with everything from rudeness to employees walking around and talking with one-another while practicing ignore the customer.  In addition, though hours have gone by between the doctor's office faxing the prescription and when we have gone in to get the prescription, it has NEVER been ready; so we have been forced to wait or come back.  Neither my wife of I have ever been able to reach anyone when trying to call the pharmacy; and we have both tried many times-including again today.  The last TWO times we went in to pick up a prescription we were told the insurance company would not cover it; so we paid the retail cost just to get the prescription without further delay.  I've heard the same thing happen to other customers while waiting at the pharmacy.  When I contacted the insurance company I was told that no claim had been received from Walgreens.  We've had it with the Walgreen's Pharmacy on Standiford.  Just found out that CVS is on our plan too.  Hopefully we will have a better experience there.  We were with Save Mart Pharmacy for many years and never had an issue.  Our insurance is Tricare for Life; and we've never had a claim denied.  Therefore I can only believe the issue is with Walgreen's Pharmacy.Just had to add another entry:  On 02/22/23 my wife went in to try picking up a prescription during the afternoon.  She was told it would take hours for them to contact the insurance carrier to see if the insurer would cover the prescription.  She was told that they were open until 9:00 PM.  My wife went in again just before 7 PM and the pharmacy was closed with a sign saying they were sorry for the inconvenience.  Hard to believe!
Feb 21st, 2023