Glass West Replacement, Inc.

Pretty ok experience. Glass looks great and Jimmy who installed it was very professional. I knocked off a couple stars mainly due to the labor cost. They quoted 2 hours at 160/hr but the installation only took 25 minutes. $320 for labor for 25 mins is worse than a mechanic. I was told its a min 2 hour labor no matter how long it takes. Would be nice to see honest labor costs or have been told the min up front
Jul 6th, 2023

Agreeing on a place to meet was a little bit challenging, but after that he showed up and did an awesome job! I was really impressed with the speed, cleanliness and finished result.
Jun 3rd, 2023

Nice job. I'm satisfied with the quality. I like the new windshield because the wiper blades seem to work better on this one and don't skip like the old replaced one for some reason?
Dec 31st, 2022

Had a rock hit my windshield and it started to break out. I called my insurance and they referred me with Glass West instead of Safelight. Im glad I went with Glass West. The staff are friendly and amazing. They did an excellent job. I will recommend anyone to come here if they have issues.
Jul 3rd, 2022

I cannot express how impressed I am with the exceptional service I received from Glass West. After a distressing incident of vandalism that left my rear passenger window shattered, dealing with the insurance company proved to be a bit challenging. However, Glass West made the entire experience much better. Carolina from Glass West deserves special recognition for her outstanding customer service. She efficiently scheduled my appointment for the same day, understanding the urgency of the situation, especially with rain looming in the forecast. Her professionalism and empathy immediately put me at ease during a challenging time. Upon arriving at the Glass West shop, the team went above and beyond to accommodate my needs. They suggested I bring my car to their indoor facility, as I didn't have a covered area at my place. This proactive and customer-centric approach demonstrated their commitment to providing the best possible service. The actual replacement took about an hour, during which I waited in the comfortable waiting room. The attention to detail and precision they exhibited was impressive. The new window looks as good as the original, if not better, and I can confidently say that Glass West exceeded my expectations. In summary, Glass West has earned my utmost respect and gratitude for their efficiency, professionalism, and commitment to customer satisfaction. If you find yourself in need of auto glass services, look no further than Glass Westthey are true experts in their field, providing top-notch service with a personal touch.
Feb 28th, 2024