Key Auto Company

Always good service the attendants they keep you informed of everything and I couldn't ask for better service
Jun 22nd, 2023

Jun 10th, 2023

Would not recommend. No communication. My car has been there since March 13th so 10 weeks. 4 weeks ago i was told everything is fixed but it wouldnt align and they had to order more parts and i should be able to get my car back. 3 weeks later nothing i been calling leaving voicemails and the manager Toni from service never returns my call. Last Tuesday i was told by the collision team on the notes they can see the parts has been put in and it looks like it needs to just be aligned and we looking at next week. Today is next week and Im being transferred from voicemail to voicemail with no answers. This is the worst customer service experience. No update no date when i can have my car finally back no communication.
May 22nd, 2023

I had the pleasure to work with Leah McDonald today. She was friendly and efficient. I especially appreciate the Lyft rides arranged by the dealership.
May 3rd, 2023

Honestly I feel like they really don't want my business. I miss when Maureen owned them, it had a family vibe.
Apr 25th, 2023