Extended Stay America - Jacksonville - Southside - St. Johns Towne Ctr.

I have never been in a extended stay of any sort so clean,comfortable with a location that provides fast access to transportation, Banking, Dinning, nearby Pharmacy, fuels, Electric supercharger. Access to the Beaches,Business, UNF, Shopping and the CBD is readily available. Rooms: Very clean, zero insects and Very quiet. Nearby activities: Excellent dinning choices Safety: Being next door to a Bank is not the worst place to be for safety Walkability: I recently had foot surgery and even in a cast was able to meet all my needs without paying delivery fees. Food & drinks: Whatever you want is close by. Priced reasonable to ridiculous Pick your poison
Jun 27th, 2023

Safety: Front desk was unavailable. I waited more than 30mins after checking in to get my room key to be activated to work. The place smelled of pot. WAS not safe as side door did not work and was held open by a rock. Noteworthy details: Room was old but clean. I had a long trip and was upset to wait over an hour to get to the room. The front desk was rude and let me know I wasn't the only guest in the hotel. Which I was aware of because other guests also had to wait over an hour. I checked in around 9pm so it was not the busy time either.
Jun 26th, 2023

First of all , I really did not want to leave this review because I used to work for extended stay hotel for 5 years in the past. But they made me this way. We did reservation # 159354644 ( 6 days ) and we called around 4pm and informed them we were going to be late check in ( regular check in is 3pm but we will be check in 3am next day Monday early morning ). We arrived as we told them late to hotel and they canceled our reservation. Front desk person called central reservation system and they did not reinstate my original reservation and they want me to pay more daily rate which I am not suppose . Front desk person called hotel manager 4 25am and talked to her ( Carmen Tirado ) , she stated that she can give me a room for one day and she will help me out today once she will come to office. What those people do even we called them and informed them we are going to be late . Ridiculous I will come back later on today and talked to manager in person because I don't really trust them anymore . Be careful if you are late check in!!!
May 28th, 2023

Imagine a hotel room and a dorm room with a stove and sink had a love child. The location is perfect. I've been here a while and it is quiet and clean. It is harder to find negatives than any other long term option. I love the coffee and muffins every morning before work. I reccomend this place and would come here again. Nearby activities: From bed to beach is 15 mins. 10 if you know where you're going. Walkability: The East side of the Town Center is just over 1 mile away. Everything is 10 to 20 mins walking!
May 27th, 2023

Room was nice on the first floor but did not expect the roach in the bathroom. First time staying there not a great impression
May 19th, 2023