Lane Bryant

I almost slipped on their rug at the entrance but I managed to catch myself. Told them they need to do something about it and they didn't act like they cared. So I walked around the store looking at the clothes and they really didn't care. Seems like they were having a bad day and customer included. Really not a friendly atmosphere. First and last at this store.
Apr 8th, 2024

I purchased two bras 5 days ago and was told that when I came back to pick up the second bra because they didn't have it in stock I would get 50% off another bra. When I went to pick up the bra that had to be ordered I realize that all of the bras are now marked down to $29.50 the lady who helped me insisted that I cannot get 50% off the $29.50. had I been told that when I spent this almost $80 on two bras I would have waited for them to go on sale I feel like I was decived. So unless I buy something full price I have forfeited my 50% off. Knowing this I would have had the bra shipped to my home instead of coming back into the store. Please be forthcoming with your customers. I would not recommend this Lane Bryant to anyone. Feeling very mislead
Mar 29th, 2024

Terrible experience in this location with the manager! I went in to an empty store with my daughter to get her a fitting and the manager asked if I had an appointment, I did not. She proceeded to tell me I needed an appointment since it was the busy season, I looked around and mentioned that there was only one other person in the entire store. She agreed to do the fitting but continued to lecture me on why I needed an appointment. We needed to order a few bras, I asked to change the order and when I knew she didnt hear/was no longer listening to me I starting liking for the items on my own and told her to change the order that they were available. She proceeded to belittle me that I didnt know the bras i was holding were both different. I confronted her and she proceeded to become rude and yelled back saying I started it and then couldnt understand why I wouldnt order the bras they her. I went home and ordered them, would rather pay for shipping then order from her. Ive been shopping lane Bryant for bras for over 20 years and have never been treated like that. I will never go to this location again, I highly recommend the location near the airport, they know how to treat people.
Jan 10th, 2024

I stopped in this store looking for some pants for a last minute outing. A sales lady helped me find what I was looking for. She listened to what I was looking for and had seversl suggestions. The store has a very good selection of clothes and accessories. Very happy with my purchases!
Jan 9th, 2024

Great customer service
Dec 21st, 2023