Augusta West - Fort Eisenhower, an IHG Hotel

Jessica Corkill _{on Google}

Mar 20th, 2024

First off . I would never stay here again. So many things the made our stay less that ideal including: while we stayed in the renovated part the bathrooms were just disgusting and poorly refurbished to the point you could still see the old shower tile and mold coming though along with poor caulking. Mold on the bathroom doors. The air conditioner in the room was barely in the wall of the room , you could feel the cold air from the outside coming through the gaps in the wall/window and the connections hanging down. no house keeping the entire time, no cable on the tv. The workers renovating the building walking through the hotel with no regard to the guests including sitting down to eat breakfast at tables so guests had no where to sit. They also used the elevators to move their equipment so we took the stairs with our infant child and all of our belongings 75% of the time. Used condoms outside the entrance of the hotel. This stay makes me question why I am even an IHG member.

Cheryl Reynolds _{on Google}

Mar 18th, 2024

It cost so much to stay there for 2 nights 300$ and nothing special really after paying though booking I then got a 25$ (surpose to get back ) but never did when I checked out ? I really like it everything is ok except for the extra charge and sometimes the rude desk lady that hates her job I experience this time ?! I had to go nextdoor cause there just as nice but way cheaper and your business is appreciated . They offer same thing just lower prices . My husband and I do this every year cause it's our get away and anniversary 20+years and want something nice but that 25$ really bothers me cause your not getting it back ?! I just think for 300$ there should be a little more accommodating but live and learn .
Nearby activities: Stores , Restaurants
Safety: We felt safe
Walkability: Restaurants right there and stores
Food & drinks: Breakfast was great , cracker barrel across the street and waffle house and few more places

T. Jckr _{on Google}

Mar 3rd, 2024

Stayed here for three days with the whole family while PCSing. Very clean and comfortable. Within walking distance to restaurants and the weigh station is next door.

Tim _{on Google}

Feb 19th, 2024

The hotel appears to be recently updated but they did a low quality job. The room was a bit disgusting. Hotels like this in the IHG system give it a bad reputation.