Chamber of Commerce

      Candlewood Suites Building 38300

      ( 119 Reviews )

      Candlewood Suites Building 38300
      • 215 Ave of the States , Building 38300
        Augusta, Georgia 30905
      •   (762) 246-6100
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      Hours

      Thursday:
      24 Hours
      Friday:
      24 Hours
      Saturday:
      24 Hours
      Sunday:
      24 Hours
      Monday:
      24 Hours
      Tuesday:
      24 Hours
      Wednesday:
      24 Hours
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      Verified Member
      4.6 - (119 reviews)
      91
      14
      8
      2
      4
      Read Our 119 Reviews

      Chamber Rating

      Verified Member
      4.6 - (119 reviews)
      91
      14
      8
      2
      4
      › ‹
      • Alexander Sink

        My stay here was good. Everything was clean and the staff was friendly. Unbeatable prices when during the Masters tournament.
        Apr 9th, 2024

      • Rob C

        Located on fort Eisenhower most people pcsing or on TDY will be here
        Apr 6th, 2024

      • Kim Green

        Moved here in January. We're missing over 50 pieces of mail from the beginning. I get mail previews so I know what's coming. 50 pieces is too much to ignore. It's been happening since before the delay in Atlanta was announced. Every post office has told us it's not on them. The hotel asks us not to ask them about our mail until late in the day. They've left us vm to not ask them. Posted signs to not ask them. Where's my mail then?? We're getting our junk mail for sure, but none of our legal and personal mail. How convenient for them. I can't wait to leave this place. We've also had 2 surprise visits. One for a sticker on the back of the door and another to check my fire extinguisher. Whose idea was it to come in my room for a sticker? Both unannounced and unprofessional. I dont appreciate that when im there with my disabled son and his therapy dog. I get 2 seconds before they barge in. The maintenance on the washing machines doesn't exist. I was told to just go to another floor. How does that help anyone? We have 3 adults in one room. My sons bed is ignored most weeks. I dont think the floor is ever vacuumed. I never seen the vacuum with the cleaning staff. And most importantly, its not stocked for 3 guests. Constantly have to beg for more TP. Front desk had told us to use kleenex. Don't get me started on the weeks and weeks elevator 4 was down. Between 5-8am I was stuck in a sea of humans on both sides of the building, just trying to get our service animal outside. And you know you treat guests like a joke when you give weekly messages that say "attention walmart shoppers" and its veterans you address. The stress this place is causing my family is immense. If you plan to temp pcs here with your service member, and stay here, I urge you to reconsider.
        Mar 30th, 2024

      • Jonathan Sabinson


        Mar 28th, 2024

      • Barbara Alford


        Mar 18th, 2024

      Read Our 119 Reviews

      About
      Candlewood Suites Building 38300

      Official site of Candlewood Suites Building 38300. Enjoy the comforts of home with full size kitchens, fitness gym, free 24 hours laundry, and free movie & CD rental. Book online for Best Price Guarantee.

      Contact Info

      Brands

      • Candlewood Suites

      Languages

      • English

      Vidoes

      Payment Methods

      • AMERICANEXPRESS
      • CASH
      • MASTERCARD
      • VISA

      Images

      Questions & Answers

      Q What is the phone number for Candlewood Suites Building 38300?

      A The phone number for Candlewood Suites Building 38300 is: (762) 246-6100.

      Q Where is Candlewood Suites Building 38300 located?

      A Candlewood Suites Building 38300 is located at 215 Ave of the States, Building 38300, Augusta, Georgia 30905

      Q What days are Candlewood Suites Building 38300 open?

      A Candlewood Suites Building 38300 is open:
      Thursday: 24 Hours
      Friday: 24 Hours
      Saturday: 24 Hours
      Sunday: 24 Hours
      Monday: 24 Hours
      Tuesday: 24 Hours
      Wednesday: 24 Hours

      Q How is Candlewood Suites Building 38300 rated?

      A Candlewood Suites Building 38300 has a 4.6 Star Rating from 119 reviewers.

      Hours

      Thursday:
      24 Hours
      Friday:
      24 Hours
      Saturday:
      24 Hours
      Sunday:
      24 Hours
      Monday:
      24 Hours
      Tuesday:
      24 Hours
      Wednesday:
      24 Hours

      Ratings and Reviews
      Candlewood Suites Building 38300

      Overall Rating

      Overall Rating
      ( 119 Reviews )
      91
      14
      8
      2
      4
      Write a Review

      Alexander Sink on Google

      image My stay here was good. Everything was clean and the staff was friendly. Unbeatable prices when during the Masters tournament.

      Rob C on Google

      image Located on fort Eisenhower most people pcsing or on TDY will be here

      Business Response on Google Apr 7th, 2024
      Dear Rob CThank you for taking the time to tell us about your experience at the Candlewood Suites Fort Eisenhower, Ga.Our staff would like to thank you for submitting your feedback for our IHG Army Hotel; It is truly appreciated! I understand that you had a concern with our hotel; Do you care to elaborate? We take pride in our guests' feedback in order to make improvements as needed. We're pleased that you had the opportunity to experience our IHG True Hospitality Services as well as our IHG Way of Clean. We are anticipating your return, so we can have the pleasure of serving you again!Again, thank you for choosing Military, and if I can be of assistance to you, please contact me directly at 706-790-3676 or [email protected],Corianne TurnageFront Desk [email protected]

      Kim Green on Google

      image Moved here in January. We're missing over 50 pieces of mail from the beginning. I get mail previews so I know what's coming. 50 pieces is too much to ignore. It's been happening since before the delay in Atlanta was announced. Every post office has told us it's not on them. The hotel asks us not to ask them about our mail until late in the day. They've left us vm to not ask them. Posted signs to not ask them. Where's my mail then?? We're getting our junk mail for sure, but none of our legal and personal mail.
      How convenient for them. I can't wait to leave this place.
      We've also had 2 surprise visits. One for a sticker on the back of the door and another to check my fire extinguisher. Whose idea was it to come in my room for a sticker? Both unannounced and unprofessional. I dont appreciate that when im there with my disabled son and his therapy dog. I get 2 seconds before they barge in. The maintenance on the washing machines doesn't exist. I was told to just go to another floor. How does that help anyone? We have 3 adults in one room. My sons bed is ignored most weeks. I dont think the floor is ever vacuumed. I never seen the vacuum with the cleaning staff. And most importantly, its not stocked for 3 guests. Constantly have to beg for more TP. Front desk had told us to use kleenex.
      Don't get me started on the weeks and weeks elevator 4 was down. Between 5-8am I was stuck in a sea of humans on both sides of the building, just trying to get our service animal outside. And you know you treat guests like a joke when you give weekly messages that say "attention walmart shoppers" and its veterans you address.
      The stress this place is causing my family is immense. If you plan to temp pcs here with your service member, and stay here, I urge you to reconsider.

      Business Response on Google Mar 31st, 2024
      Dear Kim Green,Thank you for taking the time to tell us about your experience at the Candlewood Suites Fort Eisenhower, Ga.First and foremost, our staff would like to thank you for submitting your feedback for our IHG Army Hotel; It is truly appreciated! I understand that we haven't met your expectations on a few occasions and I apologize for these inconveniences. I realize how frustrating it is when it comes to retrieving mail. We inform guests as soon as we receive letter mail as well as packages by calling the guest room; If no one is available, we leave a complimentary voicemail. Notifications that are sent via e-mail and/or text messages about mail arriving to it's destination has caused much confusion. Many guests suppose that it has reached the hotel, however, hotel staff is waiting on the United States Postal Service, UPS and FedEx to sign it over to us. I will follow up with Housekeeping and Maintenance Departments in order to resolve any miscommunication issues that have occurred while they were servicing your room. Our IHG Army Staff wants our guests to feel safe, secure and comfortable while staying with us. We strive for our guests to experience our IHG True Hospitality Services as well as our IHG Way of Clean. Thank you for providing your constructive criticism. We take pride in our guests' feedback in order to make improvements as needed. If you all have any further suggestions and/or concerns, please do not hesitate to contact the front desk while you continue stay with us. Have a great day!Again, thank you for choosing Military, and if I can be of assistance to you, please contact me directly at 706-790-3676 or [email protected],Corianne TurnageFront Desk [email protected]

      Jonathan Sabinson on Google

      image

      Business Response on Google Mar 28th, 2024
      Good evening Mr. Sabinson, Our staff would like to thank you for submitting your feedback for the Candlewood Suites, Fort Eisenhower, Ga. We are ecstatic to have received such high scores about your stay with us. The staff and I we're proud to have met your expectations with the outstanding scores of 5.. Our goal is to make sure our guest have a amazing stay. We're overjoyed by your experience with our housekeeping staff; It's an honor that you have recognized our IHG True Hospitality services as well as our IHG Way of Clean. We are anticipating your return, so we can have the pleasure of serving you again!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing the Candlewood Suites, Fort Eisenhower, Ga., and if I can be of assistance to you, please contact me directly at (706) 791-3676 or [email protected],Ylander RossFront Desk Supervisor(706) [email protected]

      Barbara Alford on Google

      image

      Business Response on Google Mar 14th, 2024
      Dear Barbara Alford,Thank you for taking the time to tell us about your experience at the Candlewood Suites Fort Eisenhower, Ga.Our staff would like to thank you for submitting your feedback for our IHG Army Hotel; It is truly appreciated! We're ecstatic about your stay with us and we're delighted that we met your expectations! We're honored that you had the opportunity to experience our IHG True Hospitality Services as well as our IHG Way of Clean. We are anticipating your return, so we can have the pleasure of serving you again!Again, thank you for choosing Military, and if I can be of assistance to you, please contact me directly at 706-790-3676 or [email protected],Corianne TurnageFront Desk [email protected]
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      Overall Rating

      Overall Rating
      ( 119 Reviews )
      91
      14
      8
      2
      4

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