Pandora

I have been trying to get my bracelet cleaned since November. The store told me the guy was sick and now theyre not cleaning until January 4th. I have not been able to wear my bracelet and really disappointed. I understand they are busy but holidays and special occasions are when people want to wear their jewelry the most.
Dec 18th, 2023

The attendance were very Mindful and they were very objective to what I wanted and they gave me very great recommendations.
Dec 14th, 2023

They are very unprofessional and dont train their employees properly. He sent the associate to give me misinformation then the store manager told a flat out lie saying my bracelet was last chance and it was right in my face on the site. I called corporate they completed my claim no issues. I have done business with many Pandora locations in Atlanta but this location has horrible customer service. I do not recommend spending your money at this location.
Oct 18th, 2023

Jul 26th, 2023

I had a very terrible experience in this store and I will never do business in the Augusta Mall location ever again. I was treated very rude by the Asst.Manager Kenya and I am very disappointed in the Customer Service experience.The issue was with default merchandise and exchange for a better product.Had to call the District Manager to get issue resolved!
Jul 5th, 2023