Enterprise Rent-A-Car
-
4000 Ogden Ave
Aurora, Illinois 60504 - (630) 820-4511
- Website
Hours
Chamber Rating
-
Melissa Centazzo
I had to rent a car and I forgot to reserve and they were not in the way to find me the exact car that I needed and got it to me when I needed it and both men were so gracious and so wonderful and I can't recommend this particular location enough!
Mar 31st, 2024 -
k G
I had a horrible experience at this location. The manager( Chris Gutierrez ) was very rude and disrespectful. I got there and waited over two hours for a car that I had already reserved. When the car arrived it was filthy and it had parts hanging from underneath it. (Red Flag) I was already returning one of their vehicles, because it was shaking very badly and the brakes were ground grinding very loudly. When they gave it to me, they told me I will only have to have it for one day and they would trade me out of it the next day . I ended up having the car for eight days before they had a new one for me to trade it in for. (mind you I was traveling with my kids in this car .) And to add insult to injury when I pointed all of this out to them About the new car being damaged he then told me if I didnt like it they would just cancel my reservation and I could leave He refused to give me another car or fix that one . What type of service is that??? Dont waste your time or money there Thanks for No Help at all so called manager Chris Gutierrez I hope corporate reads this!!! If it was a way to give negative stars, I would gladly.
Mar 21st, 2024 -
Secret Party Planners
Professional and polite Chris is the best
Mar 16th, 2024 -
Rodney E Johnson
Mar 15th, 2024 -
Madhulika Injeti
Mar 6th, 2024
About
Enterprise Rent-A-Car
Enjoy clean, sanitized vehicles and a low-touch rental process with Enterprise Rent-A-Car in Aurora. No matter when or where you want to start your next adventure, when you're ready, we're ready to fill your car rental needs at one of our 7,000+ locations in nearly 100 countries and territories.
Services
- Car Rental
- Rental Cars
- Rent a Car
- Van Rental
- Auto Rental
- Luxury Car Rental
- Airport Pick Up
Brands
- Car Rental
- Rental Cars
- Rent a Car
- Van Rental
- Auto Rental
- Luxury Car Rental
Languages
- English
Payment Methods
- AMERICANEXPRESS
- CASH
- CHECK
- DISCOVER
- MASTERCARD
- VISA
Questions & Answers
Q What is the phone number for Enterprise Rent-A-Car?
A The phone number for Enterprise Rent-A-Car is: (630) 820-4511.
Q Where is Enterprise Rent-A-Car located?
A Enterprise Rent-A-Car is located at 4000 Ogden Ave, Aurora, Illinois 60504
Q What is the internet address for Enterprise Rent-A-Car?
A The website (URL) for Enterprise Rent-A-Car is: https://www.enterprise.com/en/car-rental-locations/us/il/aurora-ogden-ave-15ab.html?mcid=yext:245709
Q How big is Enterprise Rent-A-Car?
A Enterprise Rent-A-Car employs approximately 20+ people.
Q What days are Enterprise Rent-A-Car open?
A Enterprise Rent-A-Car is open:
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 12:00 PM
Sunday: Closed
Monday: Closed
Tuesday: 8:00 AM - 5:00 PM
Q How is Enterprise Rent-A-Car rated?
A Enterprise Rent-A-Car has a 4.3 Star Rating from 194 reviewers.
Hours
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Ratings and Reviews
Enterprise Rent-A-Car
Overall Rating
Overall Rating
( 194 Reviews )Melissa Centazzo on Google
I had to rent a car and I forgot to reserve and they were not in the way to find me the exact car that I needed and got it to me when I needed it and both men were so gracious and so wonderful and I can't recommend this particular location enough!
k G on Google
I had a horrible experience at this location. The manager( Chris Gutierrez ) was very rude and disrespectful. I got there and waited over two hours for a car that I had already reserved. When the car arrived it was filthy and it had parts hanging from underneath it. (Red Flag) I was already returning one of their vehicles, because it was shaking very badly and the brakes were ground grinding very loudly. When they gave it to me, they told me I will only have to have it for one day and they would trade me out of it the next day . I ended up having the car for eight days before they had a new one for me to trade it in for. (mind you I was traveling with my kids in this car .) And to add insult to injury when I pointed all of this out to them About the new car being damaged he then told me if I didnt like it they would just cancel my reservation and I could leave He refused to give me another car or fix that one . What type of service is that??? Dont waste your time or money there Thanks for No Help at all so called manager Chris Gutierrez I hope corporate reads this!!! If it was a way to give negative stars, I would gladly.
Secret Party Planners on Google
Professional and polite Chris is the best
Rodney E Johnson on Google
Madhulika Injeti on Google
Overall Rating
Overall Rating
( 194 Reviews )Write a Review
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