Aurora, IL Car Rental Agency

I had to rent a car and I forgot to reserve and they were not in the way to find me the exact car that I needed and got it to me when I needed it and both men were so gra ... more

I had a reservation scheduled for about 3 weeks. I received a call 1 week prior to pick up to confirm my type of vehicle (Mini Van) and date, time. Then again I received ... more

The man at front desk refused to rent to me saying my drivers license couldn't be verified ( he needs two forms of id for their new system) but when i walked in he only a ... more

Rented a 12 person van for an outing, Avis confirmed the reservations multiple times , including the night before. The day of no vehicle for us. So unacceptable. They off ... more

Good place to buy plane and bus tickets, better prices and friendliness of the staff, I recommend it

Left interior dirty, didnt do what they said they were going to do, please go anywhere else but here, if you want your car to come out worse then when you brought it then ... more

Make sure you walk around the car before you leave and get the insurance .... front window was covered in bugs from coming from Texas, guy has me rush thru all the form ... more

Easy to deal with everyone very acomidating

Rented and confirmed 26ft ft truck for a 1 way move. They sent me a confirmation two days before. Got there and was told they only had 16ft truck. Fee was only $10 les ... more

The car was literally nasty inside full of dog hair everywhere and smelled, stains on the seats, we had to take to the car wash to vacuum it! Also charged for additional ... more

I had a great pick up experience! Ive come to this location a couple times, and the staff has always been respectful. Today, Gentry S., was able to assist me with a renta ... more