Chicago, IL Renter's Insurance Agency

I think you, Jennifer so much she was so understandable very nice. Thank you.

I highly recommend this State Farm branch. Jessica Rhee's team is not only friendly but also highly skilled. I was completely impressed with their professionalism and c ... more

Everyone at Jennys office is fantastic! Jonathan and Harry always provide fantastic service! Cant say enough great things about them!

I would like to express my gratitude to Michelle. She was so helpful and nice with me. In addition, Michelle was very respectful and answered all my questions. Michelle , ... more

Rigoberto Salazar did a great job for helping my sibling get the right insurance plan for him. Beyond kind and courteous!! Great customer service and understanding.

Mark is a terrific agent and even better person. Cannot recommend him more highly. Always been there for us.

I have had this insurance for the past 2 years when in to pay my bill and they hired 3 more people. Very rude. All I can say is they just lost a costumer . Where's Dianna ... more

Lately if you need something they are not available, if you ask anything they just don't attend you , I'm not content with their service, is like they just getting the m ... more

Just signed up for my first insurance policy and Tracy made it an easy and wonderful experience! She was patient and kind, answered all my questions and concerns. Definit ... more

Ryan and his team did a great job helping me evaluate what I needed for my life insurance policies. They put together a few options and talked through them with me, and I ... more

Great costumer service and helpful staff. Ive had issues with costumer service and help solving my problems with other insurance companys but the staff here at this speci ... more

This insurance company draws you in with low prices, and the next thing you know your premiums are increasing quickly. Mine jumped to $219, then quickly jumped to $250. I ... more

Andy and his team always are available to handle my questions. They are true insurance professionals in every sense of the word!

Terrific Service. Alice is always professional and very helpful. Highly recommend!

Please don't go here, the agent Joyce is not a nice person, and she is very short with customers, you need an agent whom will be polite, listen and explain things, if I c ... more

Preston is very attentive and kind.

Insurance did call back today- they greatly apologized for the disconnect and am now working on my claim. Thanks again Chris!

I wasn't sure what to expect when my original State Farm agent retired and my file was transferred to JR and his team. Well, they have exceeded my expectations and are aw ... more

No hassles no fuss! I always get a answer to my questions. My agent Lindsay always has my best interest in mind and educated my to my options. They have worked hard to g ... more

All agents have been super friendly and very helpful & knowledgeable with all of my needs and answering all of my questions. Highly recommend this office.

Professional,attentive agents. Helpful,nice and easy.

Nation wide provides WORST horrific customer service. They will argue with you and threaten customers. At that lie and steal peoples money with proof of payments. I do NO ... more

William is a bum, he hung up on me when i was in the middle of asking him some questions. He said "I'm busy" ...well I will go to ANOTHER insurance company then. Bum.

Probably the worst customer service. My mom has been trying to reach him and his office for weeks and the phone calls are never answered nor do they call back. Sent an em ... more

STAY FAR AWAY FROM THIS STATE FARM AGENCY, THEY GIVE STATE FARM A BAD NAME ESPECIALLY THAT ASSISTANT MANAGER AGENT(JENNIFER) IF I'M NOT MISTAKEN IN HER NAME, SHE WILL TRY ... more

Not covid-19 friendly, got dropped right at the 1st indication of a virus! Lost my career & insurance & was stuck to pay for my own not at fault repairs (which I cannot a ... more

Couldn't reach by phone. Some double talk. Not impressed. Auto portion good however.

They saved my car. They saved my bathroom n bedroom. Great help. Will always stay with Mike Burgess n his staff.