Local by Laramar Chicago

Kelly Glass _{on Google}

Jun 7th, 2023

I moved from out of town to Carriage House Lofts. I've been here 10 days and still have no working central air. I JUST got a working refrigerator after the freezer spoiled and wasted $70 worth of meat and food. And I have had parking for two days, since they assigned me a parking spot that belongs to someone else, which I've been paying for. I'm out of money behind paying for street parking, staying in a Marriott the two nights it was unbearably hot, and losing $70 of food. The worst part is management has ignored my emails and follow up emails. It makes me quite sad to be dealing with this and not be able to speak with anyone. They also don't answer their phones. As a new tenant, I can't believe this is happening to me.

Jeremy Kellum _{on Google}

May 19th, 2023

I worked for this company for a brief second...you know how they always say, "if they hire you on the spot, it's a red flag"?
Working for this company really made me value customer service. Being the office manager, there was countless times I would receive calls from annoyed residents and prospects. Bottom line there were too many hands in the pot that did not communicate - why have a 3rd party broker company rent our apartments when the entire office has state issued leasing licenses?
Obviously, the buildings were a tad bit old, so there was constant maintenance work needed. The company would take cheap routes and get their personal friends to work on buildings. Also, when things went left, instead of mgmt. communicating with residents, they would avoid them at all costs. They would then reach out to the residents giving some sad fabricated apology.
Also, there was just a lack of common sense. If one signs their lease April 1st to move in on June 1st....why are you sending the resident their move-in letter with all info, pricing, location, utility setup (ComEd, People's Gas instruction) 2-3 days before move in? How do you expect people to have movers? Why are you fumbling to send this letter to residents which ultimately turns into you forgetting to send it, so now you're scrambling to get a response from a resident to pay their prorate because you failed to send a welcome letter weeks in advance.
The apartments look nice and the locations are fair. However, this mgmt. company is horrible! I guess this is why they are throwing in the towel and bringing in a 3rd party company to take over the mgmt.

Justin n _{on Google}

May 2nd, 2023

Local by Laramar is by far the best management company I have been associated with! Their office is very responsive and workorders are handily quickly and efficiently.
I can rest assured when I see Francisco at my door hes going to get the job done! Give that man a raise!!!

Megan Hartley _{on Google}

Apr 24th, 2023

The staff I've interacted with have always been great- from the leasing office to maintenance. Bob who runs maintenance for the building is great- he is responsive and really nice. The apartment at 1818 N Halsted has been good as well- the countertops in the kitchen are my favorite amenity for sure.
Update in 2023: Jeremy from the front office is fantastic!

Ricardo Hernandez _{on Google}

Apr 17th, 2023

Fransico very polite and great at his job awesome service