Home Services at The Home Depot

Anna Maria was my cashier and when I tell you she couldnt have been any sweeter. We spoke about a few things and she was over all such a pleasant person which is so rare even more so in retail. She got me rang up quickly and bagged everything neatly. and no one else was in so we chatted a bit about our mutual hobby of raising kittens overall Ill come to this location just based on the excellent customer service. Thank you Anna for being so kind and helpful.
Dec 31st, 2022

Oct 5th, 2021

I ordered carpet through Home Depot, since they measure and install if you spend so much money. I trusted Home Depot as my "flooring expert" and their website claims "no surprises." Well it is a sure surprise when the installers come and run out of carpet for the job! I now have an unfinished job and the store is wanting to charge me to fix the issue. The whole point of paying Home Depot to measure was so that this problem would not happen. The Rockford "flooring specialist" claimed that I should have told them where to measure, as if I am a flooring expert. I expected carpet to go where carpet was prior. The Customer Service department was not at all apologetic and they are refusing to fix the issue.
Oct 5th, 2021

Work
Oct 1st, 2021

Had a fantastic person at checkout who zipped me through the process
Sep 30th, 2021