Handyman Connection of Rockford

Feb 25th, 2024

Feb 10th, 2024

Cody did a great job. He hung blinds and it transformed the look of the whole bedroom. He hung a TV. Perfection! He fixed a couple of outlets that had a small issue, but it was corrected immediately. I highly recommend this company and appreciate the work they did.
Jan 20th, 2024

Jan 8th, 2024

Unfortunately my experience ended up being extremely disappointing. There were some good things along the way, but ultimately more negative than positive. They took their money and ran and left me a unsatisfied customer. Good things were: when I called to get a quote scheduling and response time was prompt and professional. The bad things: I feel they manipulated and misled me in the quote process to earn my bid but really it was a bait and switch. They grossly inflated prices. They never provided an itemized list of materials purchased, even though the fine print states they will and I requested this multiple times. I am unhappy with the quality of work. I paid for professional/expert services and got amateur results. When I asked the owner to address these concerns he said he would come review the work on several occasions but blew me off. I paid in full as agreed as I operated in good faith with the hope that they would resolve my issues but no. Took the money and ran. No, I would never recommend them. To sum it up: manipulative, shady, poor work product, overpriced, not transparent and wholly unconcerned with customer satisfaction.
Feb 1st, 2024