APW Plumbing, Heating & Cooling

Very good customer service. Had an issue and they came right out. I pay a low monthly maintenance fee that covers most everything.
Jan 2nd, 2023

They came out to repair my Air Conditioner 3 years ago and basically bullied me into a new system purchase. Since then theyve been out to repair it one time and I had to throw the repairman out of my house because he was so rude, condescending, and unprofessional. I will never have them out to my house again. Services: Install AC, Repair HVAC, Heating system installation
Dec 10th, 2022

I used this company to get a new furnace, AC and tankless water heater. Today, Doug came and did a complete humidifier service and blower cleaning w/duct cleaning. He did it quickly and made no mess at all. He also took care of some loose wires that were sitting on the furnace that I asked him about. I hadn't seen them before the last maintenance was done. Everyone I have had any dealings with at this company have been professional and courteous and they have done a great job at all times. I appreciate their professionalism . Services: HVAC duct & vent cleaning, A/C system maintenance, Heating system maintenance, Water heater installation, HVAC system maintenance, Repair HVAC, Heating system installation, Heating system repair
Oct 28th, 2022

I had a leak coming through my dining room ceiling 9/12 that was located from my shower tub in my bathroom upstairs. I have Select Home Warranty , and they set me up with APW.The first appointment 9/16 they didn't show up. When I finally got an answer, I was told that they accidentally put it between one and 3 AM instead of p.m. so at that time I was set up with a new appointment the next Tuesday 9/20. I still hadn't had anyone come, so I called the office and they were having a hard time finding my appointment , after being totally pissed off, they did have somebody come out an hour later than what was scheduled but at least they were there. Tyler told me that they would send in the estimate to the warranty company and as soon as they got everything cleared they would be back out to fix my bathtub plumbing. I received a email from my warranty company on 24 September saying that they have not heard from the plumbing company and have received nothing from them. So I gave them what little information I had. On 27 September, APW reached ouch to say that they called my warranty company to give them their estimate at the time I didn't realize that my estimate didn't have labor included so I was given an in accurate idea on how much my job was going to cost.Last Friday 10/7 I was contacted saying that they had received information from the warranty company and that they need to schedule an appointment, which we set up for 10/13 between the hours of 12 p.m. and 2 p.m. After my difficulty with appointments, I called at 12:05 on the 13th to make sure that I was still going to have someone come out. I was informed that they had become MPV heating cooling plumbing and that they were no longer taking warranty jobs and they didn't have anything on the books for today and that I needed to get a hold of my warranty company . I do not know if becoming MVP will improve their service or not but I wish you luck.
Oct 12th, 2022

Came out for two different issues with my HVAC first time said the coils were too dirty to diagnose the issue (a straight lie) second was for my heat exchanger on my furnace they missed cracks in it which couldve put my family in danger. Both of these issues were handled by other obviously more competent people do not use this company in any case at best theyll screw you over at worst theyll kill your kids. Services: A/C system maintenance, Heating system installation, Heating system repair
Oct 8th, 2022