Wichita, KS Cell Phone Store

I couldnt have asked for a better experience! Amanda was EXTREMELY helpful. Service- price- customer service- location- all fantastic. Amanda went out of her way to make ... more

Nice staff and friendly service

Good price good service in most places.

Ask me tomorrow

Rome is a GREAT MAN!! I loved my experience, and he sssooo helped me with this transition. I love this store!!!!

Two gentlemen greeted me at the door and within a few minutes had replaced my cracked screen saver and I was out the door. Recommend by Verizon, it was an excellent custo ... more

If there is a zero I would rate it a ZERO. The employer wasnt helping at all. I activated my SIM card online and its not working. She just told that I cant help because I ... more

I tried to get my battery replaced for my IPhone. He replaced the battery but Ive got an alert in my settings that the battery is not compatible. The guys explanation is ... more

Lying, disrespectful, not professional at all, manager was NO help at all and they even charged unauthorized amount to my card. DO NOT VISIT THIS STORE. They will lie, st ... more

Not a customer friendly place. Cost my elderly mom $50 that we can't get back after her phone was stolen in the hospital and she couldn't remember her code on her acct. I ... more

Literally the only store worth going to. Thalia was the BEST and the only one who was able to help me out of three stores. She was willing to stay after hours to help wit ... more

Very professional and helpful representative. Anyone in business would love to have him as an example of a professional. Mustafa and Keomiwere great.

Very helpful

Great service!!

Great phone service

Great customer service.

Very pleasant and knowledgeable. My only wish was that this store was closer to my residence.

I love the telephone company, always reliable and with excellent service, they are in my heart

Love this location! Always helped right away, with great customer service and a smile. Rosie is always so helpful & communicative! 10/10

Forgot his name, but got my iPhone wiped and updated same day

Excellent service

Thiefs and liars they take ur money for free trial then dont give it back the employees and manager cuss u out and hang up on u and thats when u can even get someone to a ... more

Great folks helped me remove some junk apps that I no longer needed.

5 Stars if you go in the store and Blaze is working. I've known that young lady since she was a little girl. And she does what she can to help you but whatever problems y ... more

Rate is literally a no star rating, but to post had to do one star It's 12:45pm on Sunday and it's not open. I took a picture of the hours posted on the door but can no ... more

Steve was a phenomenal customer service agent. Super informative, low pressure, helped me find exactly what I needed.

My husband and I went into the maple and ridge store Friday morning about 10:10am on March 24, 2023 they were not busy and had no customers so I figured it was a great t ... more

The girl's working there were almost too busy because both were staring at their phones, ironic huh?

Well most of the time it makes more sense to buy a new phone than to get your phone repaired. But if you're going to repair it, and you have a Google device. They are aut ... more

Got Excellent service!! Sophia was very knowledgeable and was able to answer all of my questions. Everyone was super nice and helpful!!

Kayla and Alexis were amazing and were so helpful and knowledgeable i have never had a better experience in getting a phone!

Wonderful management and staff! I'd travel out of my way to go to this store specifically because I know I'll get amazing customer service!

Bad service, the girls looked annoyed and I only went to pay a friend's rent

Good deal got a large Bluetooth speaker

Came in on a BYOD 3 phones and I wanted my number switched as well. She decided to just activate a new line with a new number and tell me I had to wait 35 days before I c ... more

This place promises the moon n gives the dirt

Unwelcoming, unengaging, not informative person that was supposed to be helping me. Will not be back to this location!

Nothing to thrilling!!

I have had by far the worst customer service experience with metro pcs. I came in trying to get 3 total lines. I even had port Ins. I was told my number was eligible then ... more

I all ways get great service and help from Amanda. She works and go's out of her way to make sure that me and all metro customers are happy and satisfied with their metro ... more

This is the second time I've been here for myself, second time I was treated very well. Definitely making this my go to store. Everyone here is very friendly and very h ... more

Trash service

Went in there weekend before christmsas and I was impressed on how quickly I was helped . They took care of all my needs and went above and beyond to make sure all the li ... more

They staff is amazing alderly, Justin and the manager helped us. Alderly (sp) was the one helping us for 4 hours because of a system crash and needing IT. Obama amazed at ... more

Nice people helped me find a great deal on what I wanted

Horrible sales person who is apparently a robot. I supposedly agreed to protection plan. No corporate discount. Call head quarters since I dont know how to do more than o ... more

Helpful! Easy going laid back

The store is wonderful and amazing they really helped me out they went out of their way to no extent thanks a million to them

Will is so good at his job came in needing ep with a bill and he got me into a new iPhone 15 plus for less then for what I as paying.