Avis Car Rental

M. A. _{on Google}

Jan 8th, 2023

After a terrible experience with Hertz at the airport, I went to the Avis rentals at the Shreveport airport counter and got a car asap . Thank you to Melissa at the counter she was so polite and helpful made my day with how easy and stress free she got us out with a car so fast.
Thanks again Melissa you need a raise for your
professional work, and just being understanding and Kind, unlike the Hertz attendant who was the worst I have every dealt with.

Edward Cota _{on Google}

Dec 12th, 2022

I made a reservation 2 days in advance because I was coming into the airport at 10:30 at night and hotel didnt have a shuttle that late and dont feel real safe that late with ride share apps. So last night we got to the counter and the lady is out of cars, she says we have someone who is going to take you to your hotel and get you a car in the morning . One minute later, oh Im sorry that person just went home. I ended up riding with a Uber stranger, who was great. Do not use Avis they will leave you stranded. If I had looked at their reviews before I booked, I would not have chosen them.

Dang Vu _{on Google}

Oct 27th, 2022

Thank goodness for the lady with the red streaks in her hair!! After National left me stranded even when I had a confirmed reservation, she was able to get me into a car and not leave me stranded. Hertz was no help either. Executive Elite with National and Presidents Circle with Hertz was useless that night. No status with Avis and they came thru and saved the day.

Georgia Waitkus _{on Google}

Sep 23rd, 2022

Victoria was an awesome person to deal with us!!! Out of the four other rental car shops.....she was the ONLY ONE that asked for our number to call us as soon as she had a returned vehicle. My mom and I were needing a rental, cuz we had to leave our vehicle at dealership for repairs. She told us she should have a return within an hour or so, & she came thru in like only 55 minutes. 90 miles from home and no vehicle, SUCKS!!! WAY TO GO VICTORIA!!!
We'll always send ppl Ur way for business. Thanks so much for ALL UR HELP!!!! GOD BLESS YOU

Alessandra Boo _{on Google}

Nov 18th, 2022

This company left me and my mother stranded at the airport at 1 in the morning. Our flights were delayed due to weather and we called to ask them if we could still come pick it up even though it was not our previous time slot to get it. On the phone they said they were open until 12 and if we sent them our flight # and information they would even stay past 12 to make sure we got our car. We get to the counter at 11:40 and nobody was there, unlike what they said on the phone. When we called customer service they said nothing could be done except to find a hotel and wait until the morning, however there arent many Uber drivers available so we were left stranded at the airport. I understand that they apparently are only open until 11 but the person on the phone clearly stated 12 and seemingly lied. The customer service quality for this company and this location is extremely terrible and I will be making sure to not recommend it to others.